Assistant Customer Service
Resume:
Christy Lafette Grogan Brown
Jacksonville, AL 36265
OBJECTIVE:
An experienced and skilled certified nursing assistant. Excellent communication and listening
skills.
SKILLS:
•Experience of 7 years as a certified nursing assistant
•Excellent knowledge of computer skills like word, powerpoint and some of excel.
•Exceptional ability to carry out instructions, both verbally and written.
•Great ability of customer service and interpersonal skills.
PROFESSIONAL HISTORY:
Certified Nursing Assistant
Jacksonville Health and Rehab
Jacksonville, AL
2009-2010
•Responsible for the measuring and recording of vital signs, intake and output of fluids.
•Responsible for bathing, grooming, toileting and making the beds of elderly residents who
can not perform these tasks on their own or need assistance in doing so.
•Responsible for charting all daily activities of elderly residents in the nursing home.
•Responsible for answering resident call lights.
Certified Nursing Assistant
Golden Living Center
Boaz, AL
2008-2009
•Responsible for the measuring and recording of vital signs, weight, meal consumptions,
intake and output of fluids.
•Responsible for feeding, bathing, grooming, toileting and making the beds of elderly
residents who can not perform these tasks on their own or need assistance in doing so.
•Responsible for charting on the computer system all of the daily activities and how much
assistance provided of elderly residents in the nursing home.
•Responsible for answering resident call lights.
Certified Nursing Assistant
Crestwood Hospital
Huntsville, AL
2005-2006
•Responsible for the measuring and recording of vital signs, blood sugar levels, meal
consumptions, intake and output of fluids.
•Responsible for measuring and recording the amount of contents of NG-tubes, JP tubes,
wound vacs, catheters.
•Assisted post-surgery (med-surg) patients in walking, toileting, bathing and grooming.
•Responsible for charting on computer system all daily activities of the patients.
•Responsible for answering patient call lights and the hospital's pager phone.
Certified Nursing Assistant
Marshall Manor Nursing Home
Guntersville, AL
2003-2008
•Responsible for the measuring and recording of vital signs, weight, meal consumptions,
intake and output of fluids.
•Responsible for feeding, bathing, grooming, toileting and making the beds of elderly
residents who can not perform these tasks on their own or need assistance in doing so.
•Responsible for charting all daily activities and how much assistance provided of elderly
residents in the nursing home.
•Responsible for answering resident call lights.
•Responsible to assist restorative team with resident's whirlpool baths and restorative
therapy.
Office Assistant
Kelly Services at Federal Mogul
Boaz, AL
2002-2003
•Responsible for answering the telephone and directing calls to the appropriate staff.
•Responsible for calling applicants to come in for an interview.
•Responsible for running and printing payroll weekly and also proof-reading time reports and
comparing with the print outs.
•Responsible for data entry.
Education:
Douglas High School- Douglas, AL
2001 High School Graduate
Snead State Community College-Boaz, AL (2002-2005)
Office Administration (incomplete degree)
Licensed Practical Nursing (incomplete degree)
Gadsden State Community College-Anniston, AL (2009-present)
general studies awaiting acceptance into the nursing program.
References:
Kim Mackey (C.N.A.)
Piedmont Healthcare and Rehabilitation Center
Piedmont, AL
Machelle Fann
Marshall Manor Nursing Home
Guntersville, AL
Cindi Barragree
Marshall Manor Nursing Home
Guntersville, AL
Contact this candidate