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Human Resources Customer Service

Location:
Springdale, AR, 72764
Posted:
September 14, 2010

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Resume:

Ruben Villarreal

**** ****** ***** ********** ** 72764 . Cell: 479-***-****

******@*****.***

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RELATED SKILLS

. Extensive experience in team building and negotiation. Able to

motivate and move a group toward a consensus.

. Proficient in Microsoft Office, and different payroll software.

. Excellent leadership and interpersonal skills

. Bilingual (Spanish & English)

COMPUTER SKILLS:

. Microsoft Office

. Payroll Software Packages: eTime, Kronos, ADP, ADP Horizon, ABRA, e-

verify

EMPLOYMENT HISTORY

Human Resources Supervisor 06/2006-July2010

Advanced Environmental Recycling Technologies AERT Inc.

Human Resources Department Springdale, AR

Supervise the Human Resources, Benefits, and Recruiting Departments (4

workers). Cross trained HR personnel in all HR areas. Assist 500+

associates with HR, benefits and payroll issues and concerns. Develop and

implement policies. Conduct training, interviews and orientation (as

needed - bilingual). Assist all departments with translations when

required. Program Administrator for Basic Pilot. Core member of the

payroll implementation software. Develop reports as needed.

Human Resources Supervisor 07/2005-06/2006

Ozark Mountain Poultry Inc.

Human Resources Department Rogers, AR

Supervise the Human Resources and Benefits Departments. Assist 500+

associates with HR issues and concerns. Develop and implement policies.

Conduct training, interviews and orientation (as needed - bilingual).

Assist all departments with translations when required. Verify eligibility

of employment using the Basic Pilot program. Assist with Workers

Compensation Claims. Develop reports as needed.

Human Resources Specialist 07/2004-07/2005

Superior Industries International, Inc.

Human Resources Department Rogers, AR

Assist 500+ associates with HR issues and concerns. Develop and implement

policies. Conduct training, interviews and orientation (bilingual).

Assist all departments with translations when required. Verify eligibility

of employment using the Basic Pilot program. Screen applicants for job

suitability and revise employment references.

Human Resources Clerk 05/2002-07/2004

Superior Industries International, Inc.

Human Resources Department Fayetteville, AR

Assist all departments with translations and training when required

(written and verbal). Lead and implement employee annual training on HR

matters. Maintain all active and term files up to date.

Line Tender

2000-2001

Rockline Industries

Production Department

Springdale, AR

. Supervise workers in the production line.

. Ensure efficiency of the line (meet orders and on time changeovers)

Quality Assurance

. Check quality of product

. Document information

Department Lead

2001-2002

Cargill Inc.

1998-2000

Production Department

Springdale, AR

. Supervise 28 workers in value-added operations. Assist with "On the Job

Training" program.

. Implemented team building, motivation and goal setting procedures for

employees.

. Created and implemented productivity and efficiency measures in

production.

. Ensure accuracy of Payroll

Customer Service Back Up 1996-1997

Wal-Mart Store #1958

Customer Service Department Rio Grande City, TX

. Responsible for counting and auditing all money entry to the store.

. Revise inventory in all departments.

. Cashier backup

EDUCATION Year Completed

Foundation classes for Education 1996-1998

University of Texas Pan American

Edinburg, TX

Rio Grande City High School 1992-

1996

(graduated in the Advance Placement Program)

Rio Grande City, TX

Certifications of Training

Completed OSHA 501 class 2005

Notary Public 2004

Real Estate Agent 2006

Standard First Aid and Adult CPR 2006

Income Tax Certification 2003

REFRENCES

Bill Lamphear

HR Director

Pace Industries

Fayetteville, AR

Work Phone: 479/973-2134

Cell Phone: 479/263-0297

Jennifer Morton

HR Manager

Cloyes Gear and Products

Work Phone: 479/963-2105

Cell Phone: 479/871-5916

Dick Anderson

Safety Director

A.E.R.T., Inc.

Work Phone: 479/203-5140

Cell Phone: 479/871-0968

Home Phone: 479/899-6345

Bonnie Pruitt

Assistant Vice President - Office Manager

Stephens

Work Phone: 479/718-7413

Cell Phone: 479/313-8994

Barbara Lovin

Senior Vice President of Marketing

Stephens

Work Phone: 479/718-7412

Cell Phone: 479/957-4456

Marti Drabek

Account Executive - Office Manager

CBCA Administrators

Work Phone: 800-***-**** ext. 3520

Reina Rodriguez

Owner

Reina's Income Tax and Services

Work Phone: 479/750-0300

Cell Phone: 479/283-3609



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