JULIUS MUGABE Cell: (***)
abiqpd@r.postjobfree.com
Saint Louis Park, MN 55416
OBJECTIVE
I'm seeking a challenging position in software configuration management
where I can leverage my broad software skills in revolutionary ways.
PROFILE
. Customer-focused and resourceful software engineer with experience in
releasing software products and providing technical support.
. Broad-based expertise in configuring/managing defect tracking systems,
version control repositories, test case management tools, builds
automation tools. Also, creating installers, scripting and software
testing.
. Motivated by challenges and readily adapt to new technologies,
projects, teams, systems and tools.
. Possess strong commitment and dedication to team environments with the
ability to contribute expertise and implement leadership directives at
appropriate times.
TECHNICAL AND SPECIALIZED SKILLS
Platforms: Windows XP, W7 and 2003/2008 Server, Ubuntu Linux,
OpenSolaris, VMware ESX, Citrix XenServer, VirtualBox.
Languages: C#, C++, Java, SQL, XML, XSLT, JavaScript, VBScript, HTML, PHP,
Powershell, Perl.
Databases: SQL Server 2005, MySQL.
Tools: MS Office, MS Project, MS Visio, MS Sharepoint, Crystal
Reports, Rally, Code Collaborator, Quality Center, BuildForge,
ClearQuest, Clearcase, Perforce, Jira, NAnt, CruiseControl.NET,
Subversion, Hudson, Maven and Team Foundation Server, Windows
Installer XML (WiX) and InstallShield.
PROFESSIONAL EXPERIENCE
Continuous Integration Engineer 2
Mar 2009 - Present, Vital Images Inc, Minnetonka, MN
. Maintaining source code revision tools namely Subversion, ClearCase,
and Perforce.
. Coordinating with development teams to keep source code organized and
builds as fast as possible.
. Creating Automated Builds with CruiseControl.NET and NAnt.
. Coordinating with test teams to automatically test builds.
. Producing, storing, and publishing clear metrics.
. Working with developers to produce Windows Installer Packages (.msi)
using InstallShield.
. Testing all 3rd party hardware and software components that are to be
integrated with products sold by Vital Images.
. Providing guidance on new technologies, assisting in process
definition, documentation and continuous improvement in best
practices, and assisting in the development and deployment of Vital
Images products and services.
. Maintaining Code Collaborator (Source Code Inspection tool), HP
Quality Center (Software Test management system), ClearQuest
(Feature/Bug management system), Rally (Project management system).
. Evaluate, recommend and implement new tools.
. Managing Maven builds on Hudson, also created the same builds on linux
for a prototype project.
. I was part of the team that implemented Jira as the new enterprise
tool that manages defects, features, testcase management and I.T
tickets. I manage the day to day administration of this tool for the
engineering department.
. I Integrated managed and unmanaged unit tests with continuous
integration and nightly builds.
Infrastructure and Support Engineer
Dec 2007 - Mar 2009, Vital Images Inc, Minnetonka, MN
. Trouble-shot complex problems and research resolutions (via analyzing,
testing or modifying computer systems/programs, consulting with
manufacturers etc).
. Assisted with hardware support to internal customers. Also functioned
as a liaison between the system manufacturer and the customer, when
needed.
. Assisted internal customers to solve ViTAL product issues e.g.
installer issues, build issues etc.
. Helped with customizing some workflow in HP Quality Center using
VBscript.
. Provided excellent support to end users in ClearCase/ClearQuest/UCM/
integrated environment.
. Successfully migrated ViTALConnect source code repository from Visual
Source Safe to Perforce.
. Administered Perforce source code repository.
. Designed the Infrastructure database using SQL Server 2005 that stored
source code and build metric data as well as ViTAL product versioning
information.
. Designed new procedures and processes for data-related handset tickets
reported by customers to increase customer satisfaction.
. Worked with the IT department to resolve some technical issues.
. Supported development projects and work with project
customers/stakeholders to understand their system needs and develop a
plan to integrate new capabilities.
. Administered ClearQuest including product support, schema migrations,
problem and issue management.
. Maintained, troubleshoot, and improve automated application build
systems and processes.
. Monitored the review of released change data and change accounting
activities to ensure adherence to configuration management procedures
and policies.
. Created automated scripts, hooks, and triggers in
ClearCase/ClearQuest.
. Participated in the requirements, design, and implementation of new
ClearQuest Databases.
. Created new Clearcase VOBS for customers as needed.
. Upgraded the ClearQuest customer database/s to implement PROD changes.
. Trained development teams in the usage of ClearCase and ClearQuest.
. Successfully used the RSM tool to mine ClearCase and Perforce source
code repositories for statistical data or metrics e.g. lines of code,
code complexities, comparing builds etc. This information was in turn
published on Sharepoint.
Software Engineer Intern (Part Time)
May 2006 - Dec 2007, Vital Images Inc, Minnetonka, MN
. Helped in re-structuring the existing IBM Rational ClearQuest (CQ) by
adding some new customizations, redefining the state-machine and field
dependencies.
. Ensured that the company is effectively and correctly using the
ClearQuest by providing internal training sessions and a publishing
user guide on the intranet.
. Provided UCM/SCM user support and perform some administration tasks on
ClearQuest and IBM Rational ClearCase.
. I was part of the team that implemented MS Sharepoint and later did
administration of the same.
Technical Support Consultant (Student Job)
Sept 2005 - May 2006, University of St.Thomas, St.Paul, MN
. Installed, configured, monitored and maintained computer systems and
networks.
. Took staff and students through a series of actions - either face-to-
face or over the telephone.
. Troubleshooting system and network problems and diagnosing and solving
hardware/software faults.
. Provided support documentation, including procedural documentation.
. Performed some administrative tasks like setting up new user accounts
for the network or a particular system.
. Worked continuously on a task until completion (or referral to third
parties, if appropriate).
. Prioritized and managed several open cases at one time.
. Rapidly establishing a good working relationship with strangers in
their premises to make necessary repairs (contract businesses).
. Conducted electrical safety checks on computer equipment.
IT Instructor/Hardware
Feb 2003 - Aug 2005, Aptech Worldwide, Kampala, Uganda
. Trained students/participants in various I.T disciplines i.e.
hardware, networking, basic programming, database management and web
designing.
. Delivered learning-centered instruction by establishing a classroom
environment conducive to learning and student involvement as well as
effectively planning and preparing for classes and student success.
. Promoted student success by showing flexibility in style and work
schedule as well as exhibiting a passion for teaching and students and
engaging students in the learning process.
. Managed the learning environment through keeping accurate records,
submitting grades and other reports on time, and enforcing
school/campus academic and attendance policies.
. Contributed to a learning culture by participating on curriculum and
system task forces, supporting local campus events such as orientation
and graduation, and participating in various other workshops and
meetings.
EDUCATION
Ms. in Software Engineering
Sept 2005 - Dec 2007, University of St. Thomas, St. Paul, MN
Bachelors in Information Technology
Jan 2001 - Dec 2003, Manipal University, Manipal, India
Professional Training:
. Scrum Training
03/21/08 - 03/23/08, Vital Images Inc
. Certificate in Computer Networking & Hardware
Jan 2004 - Mar 2004, New Delhi, India
References:
Alex Dietz
Mgr II, Software V&V
St. Jude Medical
abiqpd@r.postjobfree.com
Michael Meissner
VP Software Research and Development
Omnyx, LLC (UPMC & GE Health Care)
abiqpd@r.postjobfree.com or abiqpd@r.postjobfree.com
Sushil Sedhain
Sr. Test Engineer
Vital Images, Inc
abiqpd@r.postjobfree.com