Christina Jennifer Dhillon

Apt ***, ** Pukihae St

Hilo, HI 96720

808-***-****

Summary Objective:

Obtain a position utilizing my experience in management, cost reduction,

project management and system development.

Education:

MBA - Masters in Business from Hawaii Pacific University, 2010.

BS - Mathematics with option in Statistics from Purdue University, West

Lafayette 1996

Certification - Lean Six Sigma Black Belt from Notre Dame University, 2007

Certification - Lean Trainer from American Society for Quality, 2008

Certification - Construction Quality Management, from General Contractors

Association of Hawaii, 2009

Certification - Caterpillar Production Systems, 2010

Experience:

2007-Present, Corporate Lean Six Sigma Black Belt, Hawthorne Pacific

Caterpillar

. Developed a new steam of revenue through marketing to Prime Government

contractor which has generated over $1,000,000.

. Purchasing systems - Reduced expenses by 10% (savings of over

$600,000) through vendor negotiation and process improvements i.e.

freight, waste oils, etc...

. Increased Revenue for Military and Prime Government Contractors

. Improved Warranty system for a savings of $500,000 though improvements

in reporting, monitoring and system

. Development of ISO 9001:2008 Quality, Safety and Environmental Systems

for government compliance

. Support the launch of new Computer software for improve tracking of

Sales

. Support Implementation and tracking of business plan metrics and CAT

Dealership metrics

. Developed new marketing campaigns

. Developed Green Belt, Lean and Kaizen Training Programs

2006-2007 Quality Manager, SPX Contech Pierceton, IN: Aluminum Die cast and

Machining

. Establish corrective action systems for all facilities for BMW,

Toyota, GM, FORD and Mercedes support

. Integrated Customer Metrics into Internally Metrics for all facilities

. Streamline Quality operations from 25 to 15 employees through process

improvements

. Developed self-directed work cells

. Develop goals and manage Quality Budget and Equipment

. Quality Training to ISO standards i.e. Auditor, SPC, Lean

2005-2006 Management Representatives for Quality/Supplier Quality

Engineers, General Products, Angola: Automotive CN Machining

. Implement ISO 9001/TS systems for three facilities and software

system

. Developed purchasing system

. Standardize all three facilities for heavy truck parts production.

. Quality and Software Training

. Reduce waste and streamline operations and supply chain.

2001-2005 Quality/Account Manager Torus Machining, St. Joe, IN - Automotive

CN Machining

. Establish Quality Systems, PPAP, FMEA, Control Plans

. Generated $1.2 million in Sales

. Developed customer and Service Protocol

. Created Production Systems

1997-2001 Quality Engineer, Auburn Foundry: Gray Iron Foundry producing

parts for Automotive

. Created and Implemented SPC, SOPs and QS900

1996-1998 Lab Tech, Steel Dynamics: Raw Coil Steel, Electric Arc Process

. Performed Quality Test per ASTM

Active Member of the following organizations:

ASQ - American Society for Quality Rotary Club of

Hilo

PMI - Project Management Institute ASA - American

Statistical Association

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