Customer Service Data Entry

Mia Thompson

*** ******** ***** *** ***

Indianapolis, IN 46214

317-***-**** / 209-1048

abiqki@r.postjobfree.com

Career Profile

My objective is to seek an Administrative Assistant position, using my strong interpersonal and

organizational skills, with a keen ability to multitask a variety of challenges and responsibilities.

Skills and Proficiencies

• Customer Service

• Mail Operations

• E-mail and Internet

• Telephone Reception

• Soft Dent Practice Management Software v12.0

• 50 wpm Typing Speed

• Data Entry

• MS Word

• MS Excel

Performance and Accomplishments

• Responsible for Scheduling and Confirming appointments.

• Answered calls and promptly forward them to the appropriate person.

• Provide hospitality service to visitors and escort visitors to staff members.

• Organize, Sort and Distribute mail correspondence to appropriate personnel.

• Prepared Examination rooms and Equipment for dentist and hygienist.

• Faxed Doctor Orders.

Performed Patient Assessment Letters.

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• Volunteer experiences in the GI department, Emergency room, and Hospice center.

• Performed EKG, blood pressure, and temperature reading on patients’.

• Prepared Beds and Stocked rooms.

• Para Charting for the hygienist.

• Prepared New Patients Charts, Filing, Faxing and Copying patients’ information.

Employment

Data Entry Input, THREE RIVERS TITLE COMPANY, FORT WAYNE, 11/03/03-1/21/05

• Performed Data Entry of Tax Warrants

• Performed Data Entry of Small Claims

• Performed Data Entry of Bankruptcy Documents

Data Entry Specialist, FIRST LAND TITLE COMPANY, FORT WAYNE, 10/31/00-5/05/03

• Keyed in Complaint to Foreclose, Divorce Decree’s, and Judgments

• Performed Customer Service and Receptionist duties

• Performed Court work at the Courthouse, Changed Title Plant Date

Policy Service Operations, KELLY SERVICES, FORT WAYNE, 10/26/99-10/25/00

• Performed Administrative Assistant duties

• Performed Data Entry, and File Clerk duties

• Performed Data Entry of Medical Insurance claims

Credentials

*ASSOCIATES DEGREE IN HEALTH *CERTIFICATE IN MEDICAL/DENTAL

CARE ADMINISTRATION ADMINISTRATION

CERTIFICATE IN MEDICAL ASSISTANT PERFECT ATTENDANCE AWARD

Education

HEALTH CARE ADMINISTRATION, BROWN MACKIE COLLEGE, 1200 Meridian St,

Indianapolis, 46202, 2009-2010

• Successfully Completed a Intensive 2-year program

• Successfully Completed Externship

MEDICAL/ DENTAL OFFICE ADMINISTRATION, KAPLAN COLLEGE, 7302 Woodland

Dr, Indianapolis, 46278, 2008-2009

• Successfully Accomplished a Intensive 1-year program

• Successfully Completed Externship

MEDICAL ASSISTANT, BROWN MACKIE COLLEGE, 3000 East Coliseum Blvd, Fort

Wayne Indiana, 46805, 2006-2007

• Successfully Completed Intensive 1-year program

• Successfully Completed CPR training

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