Manager Customer Service

Andrea Scott

**** ****** ***** **

Morrow, GA ***60

404-***-****-Mobile

***********@*******.***

Objective: I am actively seeking a professional position that welcomes motivated individuals and offers growth and

advancement opportunities. .

Demonstrated Skills and Abilities

Computer Data/ 50 + WPM Micro Soft Access

QuickBooks Pro Trained/Operable Micro Soft Excel

MicroSoft Word Operable 10-key knowledge

Fork Lift Certified

Bob Cat Experience

Professional Experience

11/08-present Family Dollar Atlanta, GA

Assistant Manager

Providing over the top cashiering and cash management skills

Exhibiting exceptional customer service to encourage repeat business

Using suggestive selling techniques to increase sales volumes

Committing to working as a team player

Training for Management

Training new hires

08/07-05/08 Regional Landscape Supply Rainbow City, AL

Office/Supply Yard Manager

Contributed expertise and leadership directives.

Interacted with clients to generate repeat and referral business.

Provided financial reports, such as invoices, reconciliations, and profit and loss reports

Established and maintained a proficient filing system.

Trained and supervised six employees.

Loaded customer’s vehicles using the Fork Lift or Bobcat.

08/06-06/08 Rags 2 Riches Gadsden, AL

Assistant Store Manager

Coordinated promotional and sales events.

Handled advertisement, marketing, and financial reports.

Conducted employee and financial advisory meetings.

Implemented store policies, and purchased and maintained inventory.

Education

• 2009-2010 Advanced Career Training Morrow, GA

Dental Assisting Maintained a 3.7 GPA

• 1997-2001 Litchfield High School Gadsden, AL

High School Diploma Maintained a 3.5 GPA

Miscellaneous

CPR/First Aide Certified HIPAA Certified Certified Radiography

OSHA Certified Fork Lift Certified

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