Xochil Sophia Figueroa

**** ***** **.

Atwater, CA 95301

Cell: 682-***-****

Email: abiqhx@r.postjobfree.com

OBJECTIVE

To obtain a position where it will allow me to utilize my skills, learn new skills and be an asset to my

employer.

SKILLS

*Microsoft Office *Bilingual/Bi-literate (Spanish) *Filing

(Word, Excel, Access, Power Point *General Office Procedures Practice *Dedicated

Outlook, Publisher) *10 Key by touch *Typing 45 wpm

*Telephone Etiquette *Organization Skills *Responsible

WORK EXPERIENCE

Patient account representative/Screener/Collector Arlington, TX 02/09-9/2010

Provide a unique and efficient method in recovering medical claims for numerous medical facilities

and health care networks. Serve all types of hospitals from small rural communities to several of the

largest health networks. Provide the necessary manpower and technology to pursue the huge volumes

of unpaid claims. View vital patient information; input existing coverage information and screen in-

house and ER self-paying patients for eligibility all in a single application. My goal is to assist self-

pay hospital patients find the means to pay their medical bills, through participation in various

government assistance programs. Assist social workers, insurance verifiers and other hospital staff

w/guidance and procedures on self-pay pts. Answer phone calls and assist pts that come in with

questions. Collect from patients who don’t qualify for any government assistance.

Administrative Assistant Prostaff-Fabral, Grapevine, TX 09/07-02/08

HR clerk administered new hire paperwork to corporate office, Time keeper for Payroll; verify

employee’s time and attendance through Journeyx, Ordered office supplies for several depart. Ordered

shop supplies for production. Work with vendors and suppliers. Create and receive Purchase orders for

supplies through Glovia Software. Sort mail for different departments, Code AP for Corporate office

Input Truck Driver’s logs into JJ Keller Software.

Mail Clerk 11 Mail Presort, Fort Worth, TX 02/07-

07/07

Duties: Swept mail those came in through a running machine, on a fast paste line where I was

responsible that every piece of mail had a well-written barcode, a metered stamp, and a sortation

number. I started as a mail clerk 1 but was promoted to a mail clerk 11 because of my dedication and

hard work.

Customer Service Representative Maximus/Healthy Families Program, Folsom, CA 06/05-

1/06

Duties: Assisted applicants with questions regarding health program, gave information regarding their

case with the program using the Maxi2 internal computer program. Fill out applications over the

phone for the health program. Took inbound calls in Spanish and English. Assisted applicants with

billing questions and other general questions.

EDUCATION

Atwater High School- Diploma Merced Community College Atwater,

CA Merced, A

REFERENCES Available Upon Request

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