Customer Service Front Desk

T cell 586-***-**** Robert Sopha

I am a recent graduate of high school and a freshman in college. I am 18 years

Profile

old from Detroit Michigan. I have lived in Tennessee for 8 years and have been a

member of First Baptist Church of Jacksboro. my Schedual is fairly flexible and

do not mind to travel.

Front Desk Clerk

Experience

Hampton Inn, Caryville, Tn 2009 2010

My job at Hampton Inn as a front desk clerk required me to check in and check

out customers and process credit cards. I am certified with certificates on all

Hilton family hotel’s front desk duties. I can have these faxed if needed. While

working as a front desk clerk I also was in charge of some maintenance duties

including: Making beds, cleaning bathrooms, dusting rooms, feeding large and

small animals such as llamas and fish, painting and sealing tile grout, paining

fences, and picking up the trash from the grounds.

Dry cleaner

Perfect Touch Dry Cleaners, Jacksboro, Tn 2009 2010

I started as a front desk clerk and ended up managing the cleaners as well as

running the dry cleaning machine, spotting stains and pressing pants. When the

owner sold the business my job went back to just a front desk clerk. I was also

responsible for customer care.

Maintenance worker

Deerfield Golf Resort, Lafollette, Tn 2010

I was responsible for cleaning pools, cleaning the grounds around the pools and

condos, and cleaning the docks below the pools. I also painted and stained

condos and decks. I also answered phones for reservations and basic questions

about renting and buying condos. This job was only a summer job to earn money

to travel to South America.

Campbell County High school

Education

Lafollette, Tn Diploma, 2010

Roane State Community College

Harriman, Tn Transfer student to Etsu

Extensive Computer use including: internet explorer, Microsoft office, windows

Skills

operating system 98 windows 7, macintosh operating system 10.4, extensive

phone usage and proper phone etiquette classes, certified front desk clerk for

hilton brand hotels, over a year as a front desk and maintenance worker at

hampton inn, experience in customer service.

Marie Smithers 423-***-****

Referrals

Allison Jones 423-***-****

Msg. (R.) Francis Tierney 423-***-****, work cell 423-***-****

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