Customer Service Manager
Resume:
JOSE L. BARRAZA
***** ****** **. ** **** Texas, 79924 915-***-**** 915-***-****
abiqfh@r.postjobfree.com
OBJECTIVE
My objective is to earn a position through my work, my intelligence;
the endless thrive to excel, along my effervescence to learn.
SKILLS PROFILE
Strong customer service skills
Cash handling experience
Collections experience
Excellent time management skills
Ability to work a flexible schedule
The ability to work with minimal supervision.
Basic Computer Skills
Bilingual; English and Spanish
Inventory control
Invoicing
Management
When in High School I had Clinical Rotations at Del Sol medical center.
Job Level; Experienced with over 2 years experience
Desired Pay; Open (not under 8.50)
Highest Degree Attained; Some College
Licenses or Certifications; Drivers License CPR, Pharmacy tech trainee.
Languages; English, Spanish
Detailed Education List; Attended Bel Air High School for the Nursing
Magnet program, graduated a year early and started college. Due to family
deaths was unable to further continue, thus will start in the spring of
2011. Do have my license for Pharmacy trainee and CPR certified.
Memberships and Affiliations; El Paso Jazz, Unidos por Juarez (campaign to
help the city of Juarez, Mexico)
Skills; Customer service, Time managing, organizational skills. Microsoft
Word Microsoft Excel Microsoft PowerPoint Microsoft Project
Microsoft FrontPage Visio Internet Explorer Lotus Notes Microsoft
Outlook Database Windows 2000 Windows XP Windows NT Dreamweaver
Quark Photoshop MSSQL Oracle Peachtree Quick Books Quicken
Accounts Payable Accounts Receivable Payroll Data Entry Switchboard
Auto Cad People Soft HTML Java
Detailed Skills; Proficient with computer, 60+WPM, telecommunication, great
oral, pronunciation, and writing skills.
References Jacquelyn Chacon 915-***-****
Mariela Lopez 915-***-****
Greg Roberts 915-***-****
Eva Scholl 915-***-****
EMPLOYMENT HISTORY
Mervyns and Kohl's
2007-2009
- Customer service, floor walker. I was an on-call representative and
mostly just worked weekends.
Wienerschnizel at Resler.
Head Manager: Jessica Suarez
08/21/08 - 08/28/09
- Shift Manager duties: Welcomed every customer, discovered customer needs
and appropriately suggested products with every customer to enhance service
and meet sales targets, great customer service, follow all health
regulations and guidelines for all products, maintained quality store
operations, followed and directed others to follow store policies and
procedures for operational flow at each station, merchandising, stocking,
rotating and storing all products, cash handling, register, and in charge
of up to 12 employees. Closed and opened store. Worked 40 Hrs + Weekly
Alorica (AT&T) Customer Service Rep
05/2010- 08/2010
-While I was working at Tom Growney I also worked for Alorica seeking to
grow; Customer service rep, inbound call-center. Took payments, issued
credits, open lines of service, provided customers with an outstanding
service. Detailed billing, up-selling, viewing credit history. 30 Hrs +
Tom Growney Equipment Rojas and Lee Trevino (through ManPower) 915- 598-
1133
01/20/10 --- present.
- Shipping and Receiving Clerk duties: Inventory control, amongst pay-roll,
shipping and receiving heavy machinery in El Paso Texas, as well as in
Farmington New Mexico, Albuquerque New Mexico, and regulation of machines
going to the White Sands Missile Range orders, Data entry. Registering
machines such as Bobcat, John Deere line, Sakai, Dynapak, BroceBroom. The
only reason I seek for other opportunities outside this wonderful company
is because they do not have the means to contract me as an agent within the
company and can only do it through the agency manpower, which liberates
them from additional fees employees cost the companies; insurance,
overtime, and holidays.
Contact this candidate