SUSAN CULLEN
Superior, CO 80027
Mobile: 919-***-**** e-Mail: abiqf4@r.postjobfree.com
SUMMARY
Dedicated and dynamic professional with expertise in diverse business and
legal venues. Family circumstances required relocation and provided me with
career opportunities including: business start-ups/development, sales,
office management, recruitment, customer support and legal work. Recognized
for loyalty with exceptional strengths in writing/communication skills,
leadership, initiative, efficiency, organizational skills and a "commitment
to excellence".
CAREER SKILLS
. Office Management
. Administrative / sales support
. Project and administrative management
. Business start-ups / event planning
. Staff recruitment / training / supervising
. Leadership, team and relationship building
. Communication / marketing / sales
. Budgeting / accounting / purchasing
. Business development / organization
. Time management and planning
. Process development / implementation
. Business and legal writing
PROFESSIONAL EXPERIENCE
Nicholls & Crampton, P.A.
Raleigh, NC
Paralegal / North Carolina Certified
2008 - 2010
. Independently prepared documentation for corporate and LLC clients,
reviewed files and updated corporate documents
. Drafted and reviewed legal documents / contracts and correspondence;
reorganized filing system for the litigation/business law department to
provide for easier access to hard copy information
. Developed document and correspondence templates, on-line and in hard
copy form, including, but not limited to, the following: affidavits,
agreements / contracts, bankruptcy, briefs, liens, pleadings,
discovery, judgments, motions / orders, notices, interpleaders, wills /
estate, real estate, and corporate and LLC documents, resulting in
efficiency and consistency
. Created spreadsheets to organize information in large cases and
organize office data, providing quick access to data
. Researched citations in library and information on-line with various
entities; communicated with clients; assisted partner with special
projects, including calculations and Excel workbooks
. Researched real estate data at courthouse; assisted partner with
residential real estate closings
. Worked with associate in preparing documents
. Assisted in the training of summer intern on special projects
. Utilized time management software (Time Matters and Practice
Management) to calendar items; utilized Tabs billing system software
. Assisted partner in litigation involving title companies and insurance
companies
. Assisted in orientation of newly-employed paralegal
Hemmings & Stevens, P.L.L.C.
Raleigh, NC
Legal Assistant / Medical Malpractice
2007 - 2008
. Part-time position while attending Duke University Paralegal Studies
. Prepared pleadings, discovery documents, claim packets and correspondence
for firm
. Reviewed files; filed documents; researched information; performed
miscellaneous duties
. Screened clients and documentation for credibility in cases
. Maintained time management / client databases; created forms for new firm
to assist in gathering and maintaining information more efficiently
Coldwell Banker Howard Perry & Walston
Raleigh, NC
Real Estate Broker
2005 - 2008
. Designed and implemented corporate identities, negotiated contracts,
originated land use contracts and worked on home designs for two start-up
individual builders, including marketing and selling the homes
. Effectively worked with investors, sellers and buyers in all aspects of
residential real estate selling homes in the Triangle area of NC
. Elected to Advisory Board; Quality Service Certified and Certified New
Home Sales Professional
Delphi Healthcare Partners, Inc.,
Durham, NC
Director of Physician Recruiting
2004 - 2005
. Successfully recruited 12 physicians for start-up programs using various
marketing strategies in less than a year
. Interviewed physicians and played an integral part in starting up
hospitalist programs in Maryland and California
. Collaborated with hospital personnel and visited sites to build lasting
relationships
. Assisted in contract development for physicians in hospitalist programs
. Recruited and trained staff for this newer company
Harvest Moon International, LLC,
Raleigh, NC
General Manager
2002 - 2004
Responsible for overseeing and managing the operations for this new start-
up company. Developed all corporate initiatives and identity programs
along with a dedicated team that I recruited, trained and supervised.
. Coordinated the development of e-commerce web sites with developers,
consultants and designers resulting in four web sites on one platform
that were user friendly and technologically advanced in a two-year time
frame
. Built relationships with affiliate marketers and artisans throughout the
country
. Developed, implemented and streamlined office processes
. Co-developed marketing strategies and collateral, including radio
spots, newspaper ads, newsletters, trade show exhibits and internet
advertising
. Designed databases, accounting systems and automated report system for
customers
. Company closed in 2004 due to economic downturn.
BASF
Research Triangle Park, NC
Administrative Associate
2000 - 2001
. Managed administrative start-up and organized new division of ~ 40
employees resulting in the efficient and smooth operation of the
department
. Re-engineered processes, written templates and supporting tools for 8
versions of annual product book, resulting in the dissemination of
~10,000 books on time and $35,000 under budget with the help of a
dedicated team
. Through my initiative, developed orientation program for new hires to
assist new employees in making a smoother transition into the marketing
department and company
. Facilitated sales courses
. Built workbook for division budget
. Triangle Park Division dissolved due to buy-out issues
Nalco Chemical Company
Dallas, TX
Office Manager
1998 - 2000
Managed office and provided support to district manager / sales reps;
managed the staff; compiled reports; designed presentations; assisted
customers in problem-solving; coordinated off-site meetings and maintained
sales data.
. Successfully collaborated with corporate office to restructure field
offices to provide for better communication and problem solving
throughout the company
. Initiated and created documentation to streamline processes used company-
wide.
. Earned four awards for team work; annual award named in my honor.
. Family was transferred to Raleigh in 2000
ST. PAUL MEDICAL CENTER
DALLAS, TX
Coordinator, Continuing Medical Education
1996-1997
. Successfully developed and implemented multi-state conferences for
physicians including recruitment of speakers, solicitation of funding,
creation of budgets, design of marketing materials and presentation of
final reports
. Drafted grant proposal for hospital improvements; presented to hospital
board
EDUCATION
University of Delaware
Newark, Delaware
Degree: Associate Applied Science / Business
Studies: Accounting, Economics, Business Law, Science, English
Duke University
Durham, North Carolina
Studies: Paralegal Program / Employment Strategies
Studies: Elder Law, Family Law and Intellectual Property Law
TRAINING AND DEVELOPMENT PROGRAMS
Council for Entrepreneurial Development - FastTrac
Kepner-Tregoe - Project Management
Thunderbolt Thinking - Building an Innovative Workplace