Zabrina Hidalgo

Belton, MO *****

abiqdp@r.postjobfree.com

Cell: 913-***-****

Experience

Farmers Insurance, Olathe, KS

November 2009 - Present

Customer Service Associate

Responsibilities:

Obtain claim information

Advise Insured/Claimant of claims process

Clear liability for simple claims

Offer rental and services

Document all customer communications

Skilled to handle 21st Century Insurance claims.

Target, Overland Park, KS

March 2008 - November 2009

Guest Services Attendant

Responsibilities:

Provide Necessary Supplies

Bank/unbank registers for store opening/closing

Provide change for cashiers

Assist the Guest

Answer guest questions

Direct guest traffic

Maintain the Brand

Zone lanes- Keep items stocked

Clean lanes- Make sure lanes are dusted and neat

Assist Front End Team Members

Answer cashier/guest service desk questions

Complete transaction approvals (coupon overrides, credit authorizations)

Notify team members of tasks that need to be completed

Inform team members when to take breaks

Notify cashiers of lane assignments

Communicate issues to leaders

Notify Team Leader/Leader on Duty of system issues

Suggest tips to make job easier for cashier

Subway, Olathe, KS

October 2005 - September 2007

Cashier, Sandwich maker

Responsibilities:

Customer Service

Cashier

Make food upon request

Keep store clean and appealing to guests

Education

Johnson County Community College, KS

Metropolitan Community College, MO

Graphic Design and Photography

Skills

Maintain active adjusters license in required states

Good computer skills

Speak and write fluent Spanish

Great attention to detail

References

Marc Anthony Romo (Target Team Leader)

913-***-****

Evan Robert Hicks

816-***-****

Contact this candidate