Customer Service Representative

ROBERT AVERETT JR

OBJECTIVE______________________________________________________

To obtain a position with a growing company with good career opportunities

and chance for advancement and to execute company's policies and procedures

to create a stress-free working enviornment with ease.

EXPERIENCE_____________________________________________________

2007-2009 Natixis North America

Receiving Clerk

New York, NY

. Placed and received inventory orders for company and distributed

inventory to proper employee.

. Paid invoices for purchase orders and forwarded to Accounting for

payment.

. Managed specific projects to meet department deadlines.

. Managed configuration of employees and any inventory associated with

them.

. Inventory control

2004-2006 South Carolina Federal Credit Union

Credit Counselor

North Charleston, SC

. Made outbound calls to members of the Credit Union with

delinquent/past due accounts.

. Collect money on past due accounts.

. Send out courtesy letters to let members know their accounts are past

due.

. Answer inbound calls from members and branches, answering questions,

removing delinquent flags, rover tellers.

. Train new employees of the Loss Prevention department as well as other

areas of the Credit Union.

. Other job duties as assigned.

2003-2004 Kohl's Department Store

Cashier/Credit Greeter

Summerville, SC

. Worked cash register.

. Greeted customers upon entry to store.

. Solicited store credit card applications.

. Provided customer service.

2003-2003 Spherion Inc.

Warehouse Worker

North Charleston, SC

. Drove forklift/picker.

. Shipped agfa film to different customers via UPS/FedEx.

2002-2003 Robert Bosch/MAU

Manufacturing Associate

North Charleston, SC

. Worked assembly line, and produced automotive parts for different

vehicles.

. Filled out daily paperwork for audits.

2002-2002 ANC Rental Inc.

Reservation Agent

Goose Creek, SC

. Worked call center and made reservations for rental cars.

. Settled disputes with customers regarding rental car prices, pick-up,

and return.

2001-2002 Blockbuster Video

Customer Service Representative

North Charleston, SC

. Checked out movies for customers wanting to rent.

. Checked in returned movies.

. Answered incoming calls and any questions.

. Made calls to customers with late movies to return and pay late fees.

. Monitored delinquent accounts.

2000-2001 Regal Cinemas 18

Team Leader

North Charleston, SC

. Worked as well as supervised box office, concession, and usher

personnel.

. Provided customer service to theater patrons.

SKILLS___________________________________________________________

Word processing, data entry, typing, MS Word, Excel, Access, Outlook,

Powerpoint literate, and telephone work.

ESSENTIAL SKILLS_______________________________________________

Ability to read, write, and perform basic math; meet production (if

applicable); and learn company Es software.

EDUCATION______________________________________________________

2007-2009 William Esper Studios New York, NY

2007-2007 School for Film & Television New York, NY

2002-2003 Trident Technical College North Charleston, SC

One year in Business.

1998-2002 R.B. Stall High North Charleston, SC

Received high school diploma.

REFERENCES_____________________________________________________

AVAILABLE UPON REQUEST

2398 Lupine Street North Charleston, SC 29405 * 646-***-****

Contact this candidate