Administrative Assistant Customer Service

Ramona Chessman

North Canton, Ohio

330-***-**** abiq8n@r.postjobfree.com

SUMMARY OBJECTIVE

Seasoned HR/Benefits Administrator with payroll/accounting experience seeks

career opportunity in a progressive

environment where I can utilize my diversified business skills, while being

given a chance to expand upon those skills

to become more of an asset to the organization, the community, and to my

family.

JOB SPECIFIC SKILLS

Benefits Administration Wellness Plan COBRA Administration

Administration

Processing Short-Term Disability BWC Claims Administration Unemployment Appeals

Claims

Facilitating Training / 401(k) Administration Processing FSA Claims

Enrollment Sessions

COMPUTER SKILLS

MS Word, Excel, Publisher, and Paychex and ADP Software QuickBooks

Access

Adobe PageMaker 6.5 Yardi Accounting Software Peachtree Accounting

Software

WordPerfect / DisplayWrite Internet / Intranet Winflex/WLT Software

OFFICE SKILLS

Multi-Jurisdiction Payroll New-Hire Orientation Event Planning

Project Supervision Safety and Compliance Desktop Publishing

Accounts Payable / Taxes Accounts Receivable General Ledger

Reconciliation

Office Management Budgeting / Job Costing Background Verifications

Customer Service Test Administration and Claims/Contributions

Scoring

PROFESSIONAL EXPERIENCE

MAVERICK OIL & GAS, INC. (Canton, Ohio)

July 2009 - Present

Bookkeeper / Administrative Assistant (part-time)

Responsible for the daily accounting transactions, preparation of financial

statements and ledgers for accountant's review, and preparation of business

correspondence.

OGDEN BENEFITS ADMINISTRATION (Cuyahoga Falls, Ohio) June 2009 -

Present

FSA Benefits Representative (part-time)

Responsible for the recording of FSA / HRA / HSA contributions, processing

monthly invoices for billing of monthly administrative fees, claims

reimbursement, and account reconciliations.

SHARED P.E.T. IMAGING, LLC (Canton, Ohio) March 2002 - June 2009

A division of Alliance HealthCare Services

HR Assistant/Benefits Administrator/Payroll and Benefits Coordinator

Implemented and administered employee benefit plans (Health, Dental,

Vision, Life, 401(k), Disability, Health Savings Accounts, and COBRA),

provided assistance to the HR Director, Controller, and CFO, and

assisted/supervised payroll department.

Ramona Chessman Page Two

SHARED P.E.T. IMAGING, LLC (continued)

Benefits Administrator (4 years)

. Researched, implemented and administered benefit plans.

. Prepared and communicated enrollment and educational materials.

. Provided new hire benefits and payroll orientation.

. Administered COBRA; Administered 401(k) Plan; Processed Short-Term

Disability claims.

. Reconciliation and problem resolution of benefit invoices.

. Provided administrative support to Controller, CFO, Accounting, Payroll,

HR and Scheduling.

. Coordinated new-hire training schedules and travel arrangements.

. Updated policies and procedures on company intranet.

. Served as event coordinator and member of the Social Events Committee

Payroll and Benefits Coordinator (3 years)

. Researched business license and tax jurisdiction requirements for new

work sites.

. Collected and processed data for biweekly payroll.

. Created and keyed journal entries.

. Processed expense reports.

. Trained Payroll Specialist and Administrative support staff.

. Assisted with month-end and year-end accounting responsibilities and GL

reconciliations.

CAREER POINT, INC. (Canton, Ohio) October 1998 - January 2002

Organizational Training Assistant, Senior Administrative Assistant

Provided administrative support to the Executive team and the Job Developer

while establishing and implementing procedures for the new Organizational

Training Division.

. Created and maintained client database (MS Access) and related training

data.

. Prepared bulk mailings for marketing of training seminars.

. Coordinated and facilitated training seminars and assessment sessions.

. Designed and proofread course announcements, brochures and monthly

advertisements.

. Assisted with department budget and maintained record of expenses and

project costs.

. Coordinated purchasing needs and company activities.

. Assisted with office management, scheduling, billing and accounting

functions.

. Greeted clients, typed reports and performed general reception duties.

. Served on Purchase Order Implementation Committee

North Canton Transfer/Advantage Tank Lines (Canton, Ohio) October 1995

- October 1998

Safety Assistant

Provided administrative support to the Safety Director and President by

assisting with all aspects of safety and compliance as it pertains to the

transportation industry.

. Assisted in created and maintaining Driver handbook

. Maintained substance abuse testing program and files

. Performed reference checks and maintained driver qualification files for

DOT compliance

. Maintained hospitalization and life insurance coverage, Administered

COBRA

. Assisted with Unemployment claims/appeals and Maintained Bureau of

Workers' Compensation claims

EDUCATION

AA - Business Management, Stark State University, North Canton, OH (In

progress)

TRAINING

Certificate - Word Processing, Mansfield Business College, Canton, OH

MILITARY EXPERIENCE

362nd Medical Detachment - Canton, Ohio (Medical Records / Admissions &

Dispositions)

Ramona chessman (fka novak) Page Three

Professional References

Shared PET Imaging/Alliance HealthCare Services

Darrell Kamph, Former Controller and Benefits Supervisor

330/316-2226

Charles Kiko, Former CFO 330/499-

7259

Randy Skiles, Former President/CEO

330/495-0505

Joan Diehl, Former Controller 702/544-

9955

O'Brien Financial Services

Michael K. O'Brien, President 330/418-

6925

Pyramid Training Services/ Community Services of Stark County

Ralph Kraus, Former Organizational Training Director of Career Point

330/305-6789

Victor Valli, Former Vocational Services Director of Career Point

330/305-6789

AultCare

Stephanie David, Group Account Coordinator 330/575-

7998

American United Life, a division of OneAmerica

Eric Pete, Field Vice President 412/576-

3959

Melody Hamou, Client Service Director, Group Sales 412/421-

4030

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