Customer Service Manager
Resume:
BETH A. SEARS
Osawatomie, KS *****
*************@*****.***
OBJECTIVE
Currently, I am seeking a PERMENANT career with a reputable business or company. I am searching for
full-time employment in a casual, positive work environment. Willing and ready to learn something new,
I am always up for a challenge and take PRIDE in my work.
INTERESTS
I have a wide variety of interests, but never tire of learning about computers and all the many uses they
can be put to. Medical billing or coding, pharmacy clerk or tech, x-ray or lab tech, would be of great
interest to me because I seek something permanent and the medical field is, not only always thriving, but
very interesting with lots to learn. I have a great passion for animals and the outdoors and would also be
excited to work in a career involving them in some way. However, I never limit myself and would be
very open-minded to learn almost anything.
EXPERIENCE
Walmart Paola, KS
Department Manager 2007-Present
Supervision of employees within my department
Customer service
Price changes
Research of counts and inventory
Planning for special events such as holidays
Setting new floor plans and features
Sorting, organizing, dating, and distributing new freight
Maintaining a clean, organized, and safe work environment
Ensuring products available to customers are fresh and rotated properly
I started Walmart as a cashier and quickly worked my way up to Customer Service Manager, learned
Service Desk, and then Department Manager. My first department manager position was over frozen
foods, currently I am over meat department.
Scheckel’s Service Garnett, Ks
Bookkeeper/General Assistant 2002-2007
Daily ledger and sales receipts
Daily and monthly sales tax reports
Customer service
Cashier
Accounts payable and receivable
General shop assistant
FMH Benefit Services Overland Park, KS
Triage/Medical Claims Examiner 2003-2004
Proofread incoming claims
Corrected mistakes on claims before sending them to be processed
Coding claims
Researching claims
Paying or denying claims based on research
Responding to incoming mail and phone calls
Customer Service
Filing
Practiced confidentiality based on HIPPA laws
I was hired on as a Triager and later advanced to a Medical Claims Examiner.
Allied Security, Inc Shawnee, KS
Security Officer 2002-2003
Performed routine security checks
Secured outgoing freight
Removed security seals from incoming freight
Observed my surroundings at all times and completed hourly activity reports
Screened incoming visitors
Screened incoming employees
Checked in and out material haulers and logged their activity
Ross Transportation, INC LaCygne, KS
School Bus Driver/Driver Trainer 1999-2002
Trained new drivers
Held monthly safety meetings
Researched safety and legal issues
Maintained current CPR/First Aid and Defensive Driving cards
Performed daily mechanical inspections
Drove daily bus route and activity trips
Competed in local and state School Bus Road-E-O’s
Trained drivers for competition
School Services and Leasing, INC Lousiburg, KS
School Bus Driver 1997-1999
Drove daily bus route and activity trips
Maintained current CPR/First Aid and Defensive Driving cards
Performed daily mechanical inspections
Competed in local and state School Bus Road-E-O’s
Trained drivers for competition
W.B. Effie’s Mercantile Paola, KS
Retail Business Owner/Operator 1995-1997
Owned and operated a small antique retail business
Customer service
Payroll
Maintained a daily and monthly sales ledger
Paid all sales tax
Maintained and balanced bank account for the business
Attended auctions to replenish merchandise
Kept store clean, neat, and well displayed
EDUCATION
Paola High School Paola, KS 1982-1986
General studies also including several business and clerical related courses. I participated in the
work/study program my senior year. Also I was very involved in the Office Education Association, and
competed in state and national level competitions with that organization. Competitions were based
around office related skills such as typing, 10-key, filing, proofreading, and many others.
Contact this candidate