Customer Service Assistant

Brandy Roundtree 404-***-****

**** ********** *****, *******, ** 30354 ***************@*****.***

Objective

A career with a diverse healthcare organization that enables me to utilize

my extensive Customer service skills in a team environment via a CNA or

Customer Service position.

Summary of Qualifications

A dedicated worker with 10 years of professional experience,

decision-making and problem solving skills; strong service orientation and

interpersonal skills. I am capable of adapting an excelling in diverse

professional work environments.

Customer Service Microsoft Office applications

Effective Communication Event Planning

Data Entry

Multi-line phone management

Organizing & Filing (Alpha &

Numeric)

Professional Experience

ATLANTA MEDICAL CENTER - Atlanta, GA

2/2007 - 5/2010

Housekeeper, Environmental Services

Responsibilities:

Maintain and sanitize 25+ patient rooms daily

Follow daily schedule for cleaning assigned buildings & areas

Demonstrate a high level of accuracy

Ensure common areas are clean and presentable for staff and all guests of

facility

Demonstrate a professional work ethic and integrity at all times

Follow written and oral instructions effectively

Display detail attention to work

Provide exceptional Customer Service

DEPARTMENT OF FAMILY & CHILDREN SERVICES - DFACS, Atlanta, GA

Clerical Assistant

11/2002- 1/2007

Responsibilities:

Routed incoming/outgoing calls for all office staff

Maintained office files and documentation

Filed documents with accuracy (Alphabetic & Numeric)

K.F.C. - Atlanta, GA

Cashier/Customer Service

1/1999 - 9/2002

Responsibilities:

? Opening and closed store an preparing to get shift started

? Maintained professionalism in greeting staff and Customers

? Preparing food and money transfer to customers

? Booked reservations for students as needed

? Maintained professional workspace

Education

Diploma, August 2009

Cornerstone Christian Correspondence High School - Townsend, GA

Certified Nursing Assistant, November 2009

Murray Career Institute, Atlanta, GA

References

References are available upon request.

Contact this candidate