Customer Service Assistant
Resume:
Renardo D. Broadnax
Birmingham, Al 35235
Career Objective: To pursue a career in a professionally growing company
where my skills and experience can be utilized while gaining personal
growth and self-satisfaction.
Professional Experience:
Birmingham City School System
Math Teacher Assistant/Tutor (2009-present)
Determines individual and class needs.
Establishes objectives and plans learning experiences.
Implement activities using a variety of techniques.
Establishes and maintains standards of student behavior.
Evaluate the educational program and/or student progress.
Communicates with parents/guardians, colleagues, and community groups.
Demonstrate proficiency in written and oral communication.
Maintains and submits records and reports in timely manner.
Adhere to school system rules, administrative procedures, local board
policies, state & federal rules & regulations.
Engage in professional and personal growth.
Demonstrate professional ethics & leadership.
Other duties as assigned by principal
Broadnax Casket Company Birmingham, AL
Delivery Supervisor (2002-2009)
Process customer orders/schedule delivery dates
Follow-through on customer inquiries/request/complaints
Support and assist associates as needed
Create employee schedules
Monitor employee performance
Oversee and coordinate unit hiring and staffing
Distribute job assignments
Organize and balance daily invoices
Maintain proper level of inventory
Conduct physical inventory checks
Inspect product for damages before delivered
Provide excellent customer service
Education:
Alabama State University Montgomery, Al
(1997-2002)
Major: Mathematics/Pre-Engineering
Degree: Bachelor of Science in Mathematics (2008)
Substitute Teaching License
(Valid 2009-2014)
Human Relation Skills: Great analytical skills in identifying and providing
solutions to problems; Ability to work effectively, independently, and in
team environment; Excellent organizational and communication skills.
Capable of efficiently managing daily work load while maintaining a
superior level of accuracy, customer service, and professionalism.
Computer Skills:
Microsoft Office Word/Excel, 10-Key, Internet, Email
References:
Available upon request
Contact this candidate