Bard Selwyn

*** ************* ***** ** ** Juliet, TN 37122 abiq2q@r.postjobfree.com

615-***-****

Management

An energetic and enthusiastic manager with strong statistical operational

record. Through a strategic planning, skillful training and exceptional

operational standards. Self-motivated team leader with a tenacious desire

for achievement through work performance, dedication, and personal pride.

Highly motivated with the ability to excel in a fast pace, changing

environment.

Professional Experience

Sales Manager/ Asst. General Manager, June 2010-Persent

Guest House Inn Vanderbilt Nashville, TN

Develop plan to bring property to company standards. Develop a strategic

housekeeping plan to improve quality of property. Help develop sales

program and meeting schedule for ongoing program. Increased client loyalty

through proactive account interaction, superior communication and very

developed personalized client relations. This hotel is operated by the

management company that formally operated Country Inn & Suites Daphne.

General Manager, April 2010-June 2010

County Inn & Suites Daphne, AL

Develop plan to bring property to company standards. Help develop sales

staff program and meeting schedule for ongoing program.

Used strategic rate analysis to constantly build and improve upon our

average day of week rate growth and projections.

Increased client loyalty through proactive account interaction, superior

communication and very developed personalized client relations.

Night Manager, December 2009-March 2010

Hutton Hotel Nashville, TN

Develop night personnel for supervisory or management position.

Develop night audit team and training program for night audit.

Run and develop night audit system with accounting department.

General Manager, March 2008-June 2009

Crossland Economy Suites Denver-Airport, Aurora, CO

Develop plan to bring property to company standards. With focus on guest

relations and training.

Train AGM to take GM/HM position within ESA Brand Properties with a focus

on employee relations, sales development, and guest relations

General Manager, September 2007 to January 2008

Candlewood Suites, Englewood, CO

Open hire and train well rounded staff. Set ongoing training program for

all staff, and ownership partners.

Help develop sales staff program and meeting schedule for ongoing program.

Used strategic rate analysis to constantly build and improve upon our

average day of week rate growth and projections.

Increased client loyalty through proactive account interaction, superior

communication with DOS and very developed personalized client relations.

General Manager, February 2007 to May 2007

Candlewood Suites, Clarksville, TN

Continually able to achieve property results including revenue. Achieved

superior ratings for client and employee relations, personal productivity.

Used strategic rate analysis to constantly build and improve upon our

average day of week rate growth and projections. Increased client loyalty

through proactive account interaction, superior communication with DOS and

very developed personalized client relations.

Operation Manager, November 2006 to February 2007

Candlewood Suites, Clarksville, TN

Reduced training costs through smart hiring, cross training and defined and

targeted employee development program.

Increased customer loyalty through employee empowerment and proactive guest

and account expectations program.

Guest Services Representative, December 2004 to November 2006

Candlewood Suites, Brentwood, TN

Maintained guest PC program and was in the top ten in the nation for

enrollment multiple times. Helped DOS develop leads through aggressive

guest relations. Helped maintain manager social event during poor weather

and winter months.

Front Desk Attendant, May 2004 to November 2004

Gaylord Opryland Hotel, Nashville, TN

Maintain property standards for guest relations. Work with management staff

to resolve any issues that guest had. Prepare desk for next day arrivals

and shift.

Professional references available upon request.

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