Medical Customer

Theresa Kummer

** ****** ****** ***. *

Kimball, MN 55353

Telephone: 320-***-**** E-mail: ********@***.***

OBJECTIVE: Effectively demonstrate administrative techniques to provide

ultimate patient and physician satisfaction within the

clinic.

EDUCATION: Associate in Applied Science Degree - Medical Administrative

Assistant Minnesota School of Business, Waite Park, MN

September 2010

SUMMARY OF QUALIFICATIONS:

. Medical Transcription

. BLS Certified

. Medical Coding

. Healthcare Law & Ethics

. Spreadsheet generation with Excel

. Office Inventory

. Patient Scheduling

. File Insurance Claims

. Advanced Word Processing

. Keyboarding at 65 wpm

. Advanced Writing and Proofreading

. Experience working with Pegboard

. WORK HISTORY:

Hostess/Housekeeper September 2010-

Current

Camp Friendship, Annandale, Minnesota

. Cheerfully check in rental groups to ensure repeat business for the

following year

. Effectively communicate with group leaders to ensure their happiness

and stay is as comfortable as possible

. Carefully perform cleaning tasks that are assigned to me on a weekly

basis

. Positively communicate with other employees to make sure the needs of

others are always met to create a positive work environment

. Willingly help kitchen staff with various cooking and cleaning tasks

to help reduce customer wait times

Cashier August 2006-

August 2008

Gohmann Foods, Kimball, Minnesota

. Enthusiastically greeted customers and provided customer assistance to

ensure customer satisfaction

. Maintained a correct cash drawer to increase accuracy while

bookkeeping

. Productively stocked and straightened shelves to make Gohmann Foods an

easier place to shop

. Carefully swept aisles to ensure things were always neat and there was

nothing in the way for customers

. Effectively communicated with other employees to make sure the needs

of others were always met to create a positive work environment

Waitress December 2005-

April 2006 Stanley's Family Restaurant, Kimball, Minnesota

. Cheerfully waited on tables to provide customer satisfaction ensuring

repeat business

. Accurately counted cash drawers down to make sure that the bookkeeping

was correct

. Carefully performed various cleaning jobs to ensure the restaurant was

always presented in a clean and professional manner

. Helped cook during busy periods to reduce customer wait times

. Trained in new staff with proper expectations to save the company time

and ensure consistent service and quality

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