Manager Administrative Assistant
Resume:
Katrina Monique Stevenson
Newport News, VA 23606
Mobile: 931-***-****
Home Phone: 757-***-****
Email: **********@*****.***
Objective: To obtain a position as an Office Services Specialist
where I can use my organization and computer skills to maintain order
in a business office.
EDUCATION AND TRAINING
Bachelor of Arts in Business Administration
Saint Leo University
GPA 3.5 out of 4.0
Relevant Coursework:
Essential Business Skills, Keyboarding I and II, Principles of
Management, Principles of Accounting I and II, Finance, Business
Computer Skills, Computer Applications, Principles of Marketing,
Principles of Microeconomics, Principles of Macroeconomics,
Management Information Systems, Office Procedures,
Qualified typist-40 wpm
SUMMARY OF QUALIFICATIONS
8 years of work experience in the administrative/clerical field.
5 years of education above high school in business and office
procedures
Consistently praised by superiors for completing tasks accurately and
ahead of schedule
Detail oriented with demonstrated ability to multi task, set
priorities, and meet deadlines
Proficient Microsoft Office skills to include Microsoft Word, Excel,
and Power Point
Committed to providing qualitative output with above average
proof-reading and editing skills
RELEVANT EXPERIENCE AND ACCOMPLISHMENTS
2010-present Office Services Assistant VA Department of
Corrections
Typed up new detailed conditions for probationers coming into office
Received and read incoming correspondence and reports
Established and maintained control of records
Prepared written correspondence required in support of faculty and
staff
Reviewed the work of others for grammatical, spelling, and
punctuation accuracy
Proofread formal documents and composed material to be read by others
Typed up probation violations
Executed office procedures and administrative controls to ensure
efficient flow of work between the offices
Received, placed, and routed both local and long distance telephone
calls and faxes; ascertained nature of call or fax; and, took
appropriate action by referring callers to supervisor or other
personnel
Created, edited, corrected and processed correspondence, memoranda,
speeches and written presentations using Microsoft Word
Point of contact for other clerical personnel on procedural matters
Referred to files and records to obtain information on material
requested by supervisor
Composed complex but non-technical correspondence
Drafted replies from short verbal instructions
Performed a full range of routine and repetitive clerical assignments
consisting of related steps, processes, or methods
Alphabetical Filing Yahoo! Mail
Updates occur every 1440 minutes.
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2008-2009 Front Desk Receptionist Omni Hotel,
Newport News, VA
Greeted visitors at establishment, assigned rooms, and issued room
keys
Received and transmitted telephone messages
Answered inquires pertaining to guest registration, hotel services,
and shopping
Kept manual and automated records of guest rooms and personal data
Computed bills, collected payments, and made change for guests
Made and confirmed reservations and printed itineraries
Used office equipment such as computers, faxes, telephones, and
scanners
2002-2007 Cosmetologist/Assistant Manager Virtue Salon,
Tennessee
Responsible for assisting the owner with salon operations, customer
satisfaction and profitability
Supervised the salon staff in the absence of the manager
Provided support in coordinating activities with the salon's
objectives
Performed administrative functions such as tracking, ordering, and
managing inventory of retail items
Ensured that maintenance, cleaning, and salon appearance was up to
company standards
Scheduled and maintained appointments for self and staff
Assisted manager with timekeeping records and personnel issues
Performed other salon duties as needed to ensure smooth operations
and to meet customer needs
2001-1997 Automated Logistical Specialist US Army, Fort
Campbell, KY
Maintained and stored aircraft equipment valued in excess of $60
million
Typed memorandums, correspondence, and reports for distribution
within the company
Filed paperwork, receipts, and other documents for historical
reference and auditing purposes
Answered a multiple line telephone system and forwarded calls to
recipients
Provided customers with requested information within a timely manner
Conducted training to ensure adherence to company policy
Used office equipment such as faxes, computers, scanners, projectors,
and calculators
Conducted inventory and maintained accurate records
Provided data entry
AWARDS
Army Accommodation Medal
Army Achievement Medal
Good Conduct Medal
Promotion Medal
Certificate of Achievement
Dean's List
REFERENCES
Dionne Williams, BS Safety Program Coordinator
JoAnna McSharry Administrative Assistant
Aiesha Francis Accounting Specialist
Contact this candidate