KEITH W. CARROLL ASQ CQE, CQA
Gibsonville, North Carolina 27249
Day Phone: (336) 495 - 9758
Eve Phone: (336) 449 - 5918
Email: abiq27@r.postjobfree.com
EMPLOYMENT OBJECTIVE
Quality professional is seeking to continue a career within administration
of quality disciplines, launching improvement initiatives and for
achievement of critical company goals.
SKILL SET
. Change Control Administration
. Risk Analysis Methodologies (xFMEA,
Fault Tree)
. Sampling Plans - Risk based and AQL based (ANSI/ASQ Z1.4, Z1.9 and
C=0)
. Process Validation Protocols (IQ,OQ,PQ), DOE and Cpk/Ppk Studies
. Test Method Validations, Gage R&R, Metrology
. CAPA, Failure Investigations, NCMR, MRB, Complaint Resolution
. Project Management (Global PM, APQP, PPAP)
. Compliance Auditing (Internal and Supply Base)
. Software: Microsoft Word, Excel, Access, PowerPoint, Visio,
Outlook, Lotus Notes
. Systems: JD Edwards, QAD, SAP, Documentum, LiveLink, TrackWise, Minitab,
Stat-Graphics, Quantum, DataMyte, Q&MIS, Agile
CAREER HISTORY
. 25+ years experience within manufacturing of Electronics, Plastics,
IVD Medical Devices and Pharmaceuticals
. Managerial function for direction of multi-site quality systems and
metrics reporting
. Quality Disciplines: Quality Engineering, Supplier Management,
Process Validations, Quality Assurance, QC Inspections, Compliance
Auditing, Documentation Control, Calibrations, Metrology and
Performance Metrics
. Direction of quality resources and personnel (24 departmental
members)
. Registration and maintenance of quality systems within a variety of
compliance and regulatory venues,
(FDA 21CFR820, -610/611, ISO13485, ISO9001, ISO14001, QS9000, MIL-Q-
9858A, and HACCP)
. QA Engineering liaison for technical transfer from design to
manufacturing
. Trainer/facilitator leading collaborative teams in continuous
improvement and Lean/Six Sigma initiatives
. ASQ Certified Quality Engineer, ASQ Certified Quality Auditor
EMPLOYMENT HISTORY
Sr. Quality Engineer
7/2008 to Present Date, Teleflex Medical - Asheboro, North Carolina
Class III Catheter based Therapeutic products and Surgical kits
Achievements
. Developed Process FMEA for critical product line
. Assisted in outbound transfers of product lines
. Quality lead for inbound transfer of multiple product lines from
sites undergoing closure
Quality Engineer
2/2006 - 7/2008, Catalent Pharma - Raleigh, North Carolina
Sterile technologies, Pharmaceutical and Medical Device Manufacturing
Achievements
. Development of key quality system elements (CAPA, Change Control
and Management Review)
. Assisted in corporate launch of site dashboard metrics and site to
site comparison
. Lean techniques for Micro-lab headcount for ability to incorporate
outsourced testing (90K annually)
Quality Manager / Quality Engineer
12/2004 - 2/2006, Moll Industries - Seagrove, North Carolina
Medical Device, Automotive and Specialty Plastics Injection Molding
Achievements
. Developed and assisted in implementation of real-time QC inspections for
reduction to COQ assessments, 33% reduction in production scrap, and
creation of a tail-gate sample program.
. Development of risk analysis procedures and associated improvement
methodologies for elimination of chronic product defects
Senior Quality Engineer
5/2002 - 12/2004, bioMerieux, Inc. - Durham, North Carolina
North American Headquarters for IVD Medical Device R&D and Manufacturing
Achievements
. R&D/Quality team member for new product line (glass to plastic
transitions)
. Development of supplier management rating and graphical status
reporting
Supplier Quality Engineer
5/2001 - 10/2001, EMC Corporation - Apex, North Carolina
Enterprise Storage Manufacturing
Achievements
. Kaizen blitz for supplier RMA turnaround (from15 to 3 days) of failure
analysis
Quality Engineer / Quality Manager
2/1998 - 5/2001, SCI Systems, Inc. - Graham, North Carolina
PCB Assembly, Controllers, Power Supplies and Computer Box-builds
Achievements
. Six Sigma project for increased (25%) ICT throughput and improved
first pass yields (97%)
. Project lead for scrap cost avoidance from 8% to 2% per sales dollars
. Implementation bar code Shop Floor Data Collection system for tracking
product location, status and defects
. Lead team for site certification of Alamance County's first company to
obtain ISO14001 Environmental standard
. Developed electronic system for documentation control (SOPs, WIs, Forms,
Control Plans) with connection to ISO elements
. Assisted in development of RMA repair center and shop floor databases for
tracking fabrication/defect tracking/repair/revision updates
Quality Engineer
8/1997 - 2/1998, Nypro Carolina - Burlington, North Carolina
Medical Device Plastics Injection Molding
Achievements
. Developed color-coded product lines for elimination of product mix-
ups from manufacturing to packaging
. Quality liaison for customer new product line performing capability
analysis and product qualification studies
Senior Quality Engineer
3/1997 - 8/1997, Micron Electronics CMS - Durham, North Carolina
Contract Manufacturing of high speed/ high volume computer memory modules
Achievements
. Development of manufacturing scrap tracking system resulting in a salvage
of $90,000 vendor assignable scrap
Corporate Member - TQM
2/1996 - 3/1997, LabCorp - Burlington, North Carolina
Medical Reference Laboratories
Achievements
. Team member in development of nation wide video based training for
improvement and cost reduction techniques
Product Assurance Engineer / Quality Manager
10/1985 - 10/1995, AT&T-Federal Systems Advanced Technologies -
Greensboro, North Carolina
Defense Contracts Telecommunications Manufacturing and Project Offices
Achievements
. Engineering achievement ($116,000 for cost reduction) for in-house cable
building processes versus purchased items
. Development of database of exemptions to military standards for assisting
manufacturing operations
. Team member in the development and maintenance of supplier rating system
and purchase order flow down requirements
. Supply base reductions and promotion of supply line partnerships for
factory's first preferred supplier having MRP stocking privileges
QA Supervisor / QC Analytical Chemist
5/1980 to 10/1985, P. Lorillard - Greensboro, North Carolina
High Speed / High Volume Manufacturing of Tobacco Products
Achievements
. Project leading to supply line requirements for uniform materials
in support of manufacturing
. Development of colorimetric techniques for uniform new product line
. Development of software programming for machine controlled
inspections
Chemical Reagents Manager
1/1979 - 5/1980, Granite Diagnostics - Burlington, North Carolina
Microbiological Media Manufacturing and Laboratory Components
Achievements
. Development of lyophilized product lines and supporting packaging
. Development of specialized quality control techniques for new
product lines
CERTIFICATIONS DEVELOPMENT
. Certified Quality Engineer (ASQ-CQE #46801)
. Certified Quality Auditor (ASQ-CQA #30562)
. ISO-9000 Lead Assessor (IQA Stebbing & Partners #1109)
. ISO-9000 Lead Auditor Examination (RAB Excel #1369)
. Six Sigma Green Belt (Cutler-Hammer)
. CPIM MRP/CRP (APICS)
. Global Project Management (AT&T)
. Process Quality Management and Improvement (AT&T)
. Six Sigma Green Belt (Cutler-Hammer)
. Lean Manufacturing Principles (NCSU)
. Lean Manufacturing and JIT Methods (AT&T)
. Effective Problem Solving and Root Cause Analysis (NCSU)
( Global Project Management (AT&T)
( Process Quality Management and Improvement (AT&T)
( Management Development Institute (UNC-CH)
. Total Quality Management - (George Washington University)
( Business Results from TQM (ASQ)
( Principles of Supplier Management (ASQ)
( Situational Leadership (Blanchard & Associates)
( Effective Negotiating (Karrass Seminars #8974)
( CPIM MRP/CRP (APICS)
EDUCATION REFERENCES
University of North Carolina, Greensboro, N.C. Professional and
character references
Bachelors, Double Major: Chemistry and Mathematics provided upon request.