SANDRA M. RINCON

*** ****** **** ***: **** Alexandria VA 22304

Phone No.: 202-***-****

E-Mail: abiq10@r.postjobfree.com

Objective

Bilingual Administrative Assistant and Customer Service where I

can provide good client's support and enhance my knowledge and skills.

Profile

Office Clerk and Provide a good customer service to anticipate their

needs by taking ownership for all people requests.

Skills Summary

. Maintains a positive and enthusiastic attitude at all times.

. Identify problems and make decisions to arrive at conclusions and find

alternative solutions.

. Data Entry (60 W.P.M.)

. English and Spanish Languages

Employment History

Embassy Suites Hilton Hotel, Washington D.C Room Service Server

and Hostess 2008 to Present

. Serve food courses and alcoholic beverages to guests in a timely,

courteous and accurate manner. Answer questions about menu

selections. Check in with guests to ensure satisfaction with each

food and drinks. Handle money and operate Micros and Dash computer

programs.

Marriott Doral Golf Resort and Spa, Miami, Fl. Hostess / Server 2004 to

2008.

. Restaurant Server where I take very good care of the guests being

attentive and professional to them.

. Hostess for some of the main restaurants: Terraza Restaurant and

Windows on the Green

. Banquets Server.

. Starbucks Coffee attendant serving a minimum of 50 people per hour in

between 6:00 a.m to 10:00

Lufthansa Cargo, Bogot , Colombia Customer Service 2000

to 2003

. Vessel Liquidator, data entry, type invoices and billing information,

send e-mails, budget cost.

. Customer Service, Accounting, general office duties.

Bank of Bogota, Bogota, Colombia Financial Advisor and

Teller 1998-2000

. Bank's transactions like cashing checks, accepting deposits and loan

payments, processing withdrawals.

. Process paperwork for certificates of deposit and sell traveler's

checks.

. Handling foreign currencies or business accounts.

Education

Miami Dade College. Miami, U.S.A.

English as a Second Language and Communications 2004

Cundinamarca University, Bogot , Colombia.

Business Administration, 1999

Politecnico Central

Systems Programming 1996

Bienestar Social de la Policia, Bogot , Colombia

High School: Business, 1994.

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