Sales Project Manager

ROBIN R. WILLIAMS

**** ********* **** **** ****, NC 28227 704-***-****

EXPERIENCE

HEARST MAGAZINES

Charlotte, NC

November 2004 - June 2010

Promotional Print Production & Lettershop Coordinator

Responsible for organizing and implementing the direct mail effort for

Hearst Magazines, duties included; sending out requests for proposals,

comparative bid analysis, negotiating pricing from vendors, issuing award

memos, creating purchase orders, creating and issuing cost reports.

Managed print and lettershop vendors nationwide through proofing,

scheduling, production and invoicing processes, and acted as liaison

between print vendors and consumer marketing group in New York. I

consulted with graphic designers and marketing to ensure that all mail

packages are compliant with US Postal Service regulations. I ensured that

finished print and lettershop work met Hearst quality standards. Fluent in

use of Microsoft Office, especially Excel also used Printellect procurement

system, InSite online proofing system, as well as AS-400 mainframe system.

ATLANTIC ENVELOPE COMPANY

Charlotte, NC

February, 2002 - October, 2004

Customer Service Representative

Responsible for administrative support for numerous local and regional

sales representatives. Duties also included order, price and commission

editing, submission of estimates, and creation of sales mock-ups, customer

contact and inside/house sales. Generated leads for local sales force by

using my knowledge of Charlotte print market; setting initial meetings, and

creation of sales presentations. Managed online web based order system for

AECO reps and customers nationwide, and managed inventories. Became

familiar with postal regulations, achieved certified postal partner status

with the U.S. Postal service.

BELK PRINTING

Pineville, NC

March, 2000 - February, 2002

Project Manager

Responsible for entering jobs, worked with sales and scheduling departments

to ensure production and delivery of printed material and other products to

customers in a timely and economical fashion. Served as house sales and

main point of contact between select customers and Belk Printing including

customer sales calls and visits to advise and determine their printing

needs, authoring requests for proposals, and presenting completed print

proposals to customers.

CADMUS COMMUNICATIONS

Charlotte, NC

February, 1991 - February, 2000

Account Manager, Cadmus Logistics - Duties included pricing, estimating and

scheduling for various assembly projects, preparing billing, and

maintaining inventory and tracking for ongoing fulfillment needs.

Account Manager, Promotional Printing - Duties included booking jobs into

the Cadmus system, creating purchase orders for needed materials and

services, and scheduling jobs for production.

ISO 9000 Implementation team - Created and audited work instructions and

procedures in order to certify Cadmus Charlotte to the ISO 9000 standard. I

worked with the quality team in the capacity of auditor to maintain Cadmus'

ISO certification.

Bindery Machine Operator - Responsible for operation and maintenance of

folders, cutters and various packaging and finishing equipment.

OTHER EXPERNECE

Toyota/Scion of Concord

October 2004 - November 2004

New and used car sales.

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