Laura L. Ramello

**** **** *****, **** *****, IN 46835

734-***-****

abipw8@r.postjobfree.com

OBJECTIVE

Seeking a position in an office environment, where there is a need for a

variety of office management skills including - computer knowledge,

organizational abilities, proficiency on office equipment and database

program use.

EXPERIENCE

1/1999 - Present American Financial Associates, Inc.

7/2008 - Present Fort

Wayne, IN

Life Insurance Specialist - Part Time

Responsibilities:

- Receive Insurance Applications from home office

- Review Applications for completion and accuracy

- Submit Applications to Insurance Carrier

- Order exams and/or medical records as necessary

- Work with Case Manager/Underwriter to complete requirements needed

for approval of policy

- Provide status updates to Agent and Home Office

1/1999 - 7/2008 Schaumburg,

IL

Administrative Assistant

Responsibilities:

- Provide administrative assistance to the partners of the company while

maintaining strict confidentiality

- Work directly with insurance agents, submit applications and track

them to approval

- Work with underwriters to complete all underwriting requirements for

submitted applications

- Answer telephones and greet clients and visiting agents

- Compile new hire packets for new agents

- Assist new agents in completing and submitting contracting

applications

- Accounts receivable and payable

- Develop and maintained an online filing system for all submitted

applications and agent information

- Create and mail or ship correspondence and/or marketing supplies

- Prepare and assemble handouts for seminars and training meetings

- Open and distribute mail and packages

- Maintain and order office and break room supplies and needed

- Provide customer service to clients and agents

Skills:

- Strong computer skills, including Microsoft Office

- Proficient on office machines, including fax, printer, copier &

scanner

- Excellent verbal and written skills

- Ability to prioritize and maintain exceptional attention to detail

- Work with little or no supervision, while maintaining the ability to

work as a team member

8/2009 - 3/2010 IKON Office Solutions, Inc. Farmington

Hills, MI

On-Site Service Specialist

Overview:

Provide office support services to our customers, with the focus on

building customer relationships. Provide customer service, copy/print

services, mail services, shipping and receiving, and other

office related tasks.

Responsibilities:

- Run high volume copy machines and perform binding and finishing work

as required

- Make sure copiers are working properly, perform daily inspections

- Maintain records and inventories of supplies needed

- Distribute office supplies, fax transmissions and mail to company

employees

- Calculate charges for jobs performed and maintain billing records

- General office functions such as filing and faxing documents; mailing

and shipping using postage meter and scale

9/2008 - 5/2009 Virchow Krause Southfield,

MI

Office Assistant - Internal Service Center

Responsibilities:

- Process Tax Returns and Financial Statements

- Data entry and word processing

- Complete copy jobs as needed utilizing binding machines, paper cutter,

electronic stapler, folder, collator, etc.

- Scan and link documents to client files

- General office functions such as filing, scanning and faxing

documents; mailing and shipping using postage meter and scale

- Distributing inter-office mail and packages

VOLUNTEER ORGANIZATIONS

Parents Who Care 1985 - 1990

Schaumburg, IL

- President

- Seminar Leader

Girl Scouts of America 1989 - 1995

Elk Grove Village, IL

- Scout Troop Leader - K -4

- Outdoor Leader Trainer

- Cookie Chairperson

- Volunteer of the Year Award Recipient

Campanelli School PTA 1989 - 1998

Schaumburg, IL

- Fun Fair Chairperson

- Newsletter Committee

- Classroom Assistant

Coachlite Skate Club 1992 - 1999

Roselle, IL

- Secretary/Treasurer

- Registrar

- Ways and Means Committee

- Great Lakes Regional Volunteer Award Winner

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