Sales Customer Service
Resume:
Debra C. Webb
*** *** **** ***** ********@*****.***
Pike road, Alabama 36064
OBJECTIVE
To obtain a position that will offer me the opportunity to utilize my
education and experience, while gaining long-term benefits. My strengths
include:
. Marketing
. Sales
. Customer Service
. Administrative Service
. Visual Displays
. Training Seminars
. Communications
. Inventory Control
.
PROFESSIONAL EXPERIENCE
JOCKEY INTERNATIONAL, INC. - MONTGOMERY, AL. 5/2006 - 7/2009
Field Merchandiser (PT)
. Resolved fixture placement issues and inventory imbalances.
. Communicated expectations and standards to store staff during each
visit.
. Maintained effective rapport while developing strong relationships
with store personnel.
. Conducted seminars and fit events.
THE HERSHEY COMPANY - MONTGOMERY, AL. 9/2007 - 7/2009
Retail Sales Merchandiser (PT)
. Sold and maintained 100% distribution of all authorized Hershey items
in an assigned territory.
. Insured flawless retail execution of headquarter sales and
merchandising plans with various retailers.
. Achieved all merchandising objectives through the effective use of
permanent secondary displays and retail execution plans.
. Reported weekly activities, expenses, competitive activities, account
changes, and promotions.
THE PROCTER & GAMBLE COMPANY - MONTGOMERY, AL. 3/2000 - 9/2007
Retail Merchandiser (PT)
. Recorded and communicated data regarding the execution of work.
. Responsible for planogrammed resets, store remodels, POP/POS
placement, data collecting, display building and new item placement.
. Responsible and accountable for completing assigned in-store
merchandising activities to meet or exceed customer's expectations.
MMD 9/1997 - 3/1998
BARON LEPORE, INC. 3/1998 - 9/1999
SYNDICATED DETAILING SERVICES 9/1999 - 3/2000
MONTGOMERY, AL
Pharmaceutical Sales Representative (PT) Contract Sales
. Targeted, promoted and sold products to general practitioners and
other health care providers.
. Managed an assigned territory in order to grow business among a
targeted physician audience.
. Further developed relationships with new physician groups to achieve
customer objectives.
. Responsible for providing quality consultative services, coordinating
and intergrading outside alliance
SARA LEE BRANDED APPAREL - MONTGOMERY, AL. 4/1992 - 9/1997
Account Representative
. Merchandised ladies apparel while servicing as company liaison to
store and department managers regarding business needs.
. Worked closely with visual and other store personnel on displays
during promotional and sales.
. Promoted product support and in-store presentations through sales
associate's incentive programs and feedback.
. Marketed to smaller department store where decision making was at
store level.
. Conducted fit and training seminars and in-store clinics to educate
sale associates and consumers.
ALABAMA POWER COMPANY - MONTGOMERY, AL. 4/1980 - 4/1992
Senior General Clerk
. Responsible for routing service calls to union field employees.
. Responsible for time keeping and entering for union field employees.
. On call 24 hours for troubleshooting.
Senior Account Representative
. Initiated and maintained contact with business and residential
customers, assessed their service needs and resolved any problems with
billing or service.
. Sole responsible for application of commercial accounts.
. Determined rates for residential and commercial accounts.
. Organized and maintained information for computer programming for
company reports.
. Handled indemnity bonds and contracts for existing business adding
service.
EDUCATION
Troy University - Montgomery, Alabama 1989- Bachelor of Science,
Resource Management
Auburn University - Montgomery, Alabama 1991- Management Certificate
Program
Auburn University - Auburn, Alabama 1991- Pharmacology
PERSONAL ACHIEVEMENTS
Graduated "Top Ten" in Sr. class, Academics
National Beta Club, 11th and 12th grade
SGA Representative, 9th - 12th grade
Who's Who Among American High School Students
1st and 2nd place recipient of over five "National Merchandising Contest",
Sara Lee Branded Apparel
Recipient of 2 "Service and Recognition" awards, Proctor & Gamble Company
Recipient of over 4 "National Sales Contest", Jockey International, Inc.
"Outstanding Sales Award", The Hershey Company
Recipient of 14 recognized "Achievements and Community Services", Alabama
Power Company
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