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Customer Service High School

Location:
Chickamauga, GA, 30707
Posted:
October 21, 2010

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Resume:

ZACHARY E. UNDERHILL

** ****** *****

Chickamauga, GA 30707

Home: 423-***-****

E-mail: abipth@r.postjobfree.com

Objective:

Seeking a responsible position where my skill and training can be

realized.

Skills:

Typing, Microsoft Excel/Outlook, data base management, office machine

repair and maintenance, forklift (standing and sitting), power pallet jack,

power lifts, customer service training, musically inclined (can play 9

instruments), general knowledge of hardware, all hand and power tools.

Professional Experience:

11/2007 - Current

Tennessee National Guard, Knoxville, TN - Soldier

. Fire Control Specialist (FCS)

. Joint Fires Observer (JFO)

. Advanced Field Artillery Tactical Data System Operator (AFATDS)

. Assistant Operations Non Commissioned Officer (AONCO)

. Air Defense System Operator or Air Defense System Integrator

Operator (ADS / ADSI)

I am currently a soldier in the Tennessee Army National Guard,

recently returned from my first deployment to Iraq. While deployed, I was

the only junior Non Commissioned Officer (NCO) to be placed in charge of

soldiers equal in rank and below. I was also the youngest Assistant

Operations NCO in Regimental 278 Armored Cavalry history. I am one of four

Joint Fires Observers (JFO) in the state of Tennessee and one of five Air

Defense System Operators (ADSO). As a JFO, I am qualified and authorized

to call Close Air Support and Close Combat Attacks for all branches of the

military, as well as Naval Gun Fire from Navy cruisers and Air Craft

Carriers. As an Air Defense Operator, I am tasked with the responsibility

to clear and define air space for aircraft to travel fluently. The

majority of these jobs are performed on highly technical computer systems

in which I have extensive training. I am certified in Lynix operating

systems and Microsoft Military Operating Systems.

06/2006 - 11/2009

Home Depot, Cummings, GA/Chattanooga, TN - Sales/Customer Service/Power

Equipment Operator

. Customer Service

. Cashier

. Lumber Associate

. Millwork Associate

. Garden Associate

. Electrical Associate

. Flooring Associate

. Plumbing Associate

. Tool Rental Associate

. Professional Sales Associate

. Paint Mixologist

During my time at Home Depot, I was given a large amount of

responsibility. Due to being understrength, and understaffed, I was given

three departments to look after and maintain, as opposed to the standard

one department. I began as a lumber associate, millwork associate, and

cashier, but was soon given paint and tool rental as part of my daily

duties. My daily duties included filling and placing orders, stocking

shelves, cutting lumber, designing decks and estimating costs, mixing

paint, creating contracts, repairing small engines, and loading vehicles.

The classes I attended while employed at Home Depot included

intermediate and advanced customer service, intermediate and advanced paint

mixing, introduction to small engines, introduction to small engine repair,

intermediate and advanced flooring, window and door installation, deck and

frame design, etc. I also built up a large client base who knew me by name

and trusted with their projects. I received a total of eleven customer

service awards and performance based bonuses.

04/2001 - 06/2006

Self Employed, Chickamauga, GA - Commercial and Residential Painter

Contracted with local businesses and individuals to paint interior and

exteriors of commercial and residential buildings.

Education:

. Gordon Lee High School, Chickamauga, GA - High School Graduate

(2003)

. Truett McConnell College, Cleveland, GA - Basic Courses

. Basic and Advanced Military Courses

References

Professional

SSG Bryan Lamm

865-***-****

2323 Slate Valley Lane.

Knoxville, TN 37923

Maj Brad Steverson

865-***-****

LTC Dana Hampton

615-***-****

Personal

Sara Gilliam

423-***-****

1203 Millwee Hallow Rd.

Chickamauga, GA 30707

Justin Coley

423-***-****

31 Adam Gage Ct.

Rock Springs, GA 30739

Additional Information Available Upon Request



Contact this candidate