Customer Service Sales
Resume:
WHITNEY BUTLER
**************@*****.***
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SUMMARY
A reliable, energetic team player with well over five years of progressively responsible retail
experience, which includes one year of upper management. Also, experience providing
high quality customer service. Strengths include excellent computer skills, with creating
graphics and spreadsheets. Ability to adapt and learn from peers and adapt well to a
quickly changing environment. Skills include:
Finishing assigned tasks in a timely manner
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Working well on teams and leading to success
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Reaching and exceeding goals
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EDUCATION
M.B.A Logistics and Colorado Tech University
Supply Chain Management May 2010- August 2011
B.A. Fashion Merchandising Virginia Commonwealth University
August 2006- May 2009
EXPERIENCE
JC Penney Corp. February 2010- September 2010
Carson City, NV
Set Execution Supervisor
- Executing Set by using Set guides and specific direction and adding personal
experience and expertise
-Sourcing materials and display elements, such as lighting, props and accessories;
-Maximizing the space and layout of the store;
- Installing and dismantling displays, using available space to the best advantage;
- Dressing mannequins and making use of creative lighting for window displays;
Aldo Inc. August 2008- June 2009
Richmond, Virginia
Assistant Store Manager
Continuingly keeps sales associates motivated while reaching sales objectives.
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Opening and closing the store as well as maintaining the daily deposits.
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Successfully met and exceeded daily and weekly personal goals on a regular
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basis
Packed and shipped merchandise to customers throughout the United States,
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daily.
Resolved customer service issues daily for unsatisfied customers.
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BDS Marketing May 2008- February 2009
Richmond, Virginia (based out of Irvin, CA)
Visual Coordinator
Responsible for five area department stores visual maintenance of the juniors
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sportswear departments
Drove departmental sales higher
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Trained associates and management teams within department
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Compiled detailed weekly reports of personal progression during the department
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visits, including the details of the training, and before and after photos.
Kay Jewelers September 2007-August 2008
Richmond, Virginia
Sales Associate
- Assisted customers in choosing and purchasing fine jewelry
- Met and surpassed daily and monthly personal selling goals
Brought in repair orders and insured that the correct repairs would be made
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