Manager Customer Service

Reginald L. Dean

**** ********* ***** / ***** ****, Alabama 36613

251-***-**** (H) / 251-***-**** (C) / *****@*****.***

Results-driven, safety conscious professional combining two years

Shipfitter experience, a strong personal work ethic, excellent

organizational and communication skills, and a high level of leadership and

initiative to meet and surpass defined objectives. Team player, flexible,

adaptable and easily trainable to meet employer needs. Qualifications

include...

+ Qualified Shipfitter with two years of new construction

experience, including reading/interpreting blueprints, operating

production equipment and overhead cranes, and precision measuring,

welding, cutting, burning

+ 2ND Class Fitter Certification and 3RD Class Welder

Certification, Atlantic Marine

+ Comprehensive Safety Training & Certification, including LO/TO,

Confined Space, etc., Atlantic Marine

+ Completed Alabama Industrial Development Training (AIDT) program

for Shipfitters

+ Additional experience in management, personnel supervision,

warehousing, and shipping and receiving

+ Computer skills include experience in MS Word, Excel and Outlook

________________________________ PROFESSIONAL EXPERIENCE

________________________________

Shipfitter 3/08 - Present

Atlantic Marine, Mobile, AL

+ Construction of AHL oil tanker, including layout and fabrication

of structural parts such as plates, decks, bulkheads, and frames,

fitting metal parts in or on hull of ship, and welding of steel

plates and angle iron

+ Perform fit up duties using standard fitting aids such as

wedges, gadgets, L-dogs and saddles

+ Locate and mark reference lines such as centerlines, buttock

lines and frame lines

+ Work on panel line in addition to assisting on cutting table and

operating computerized burning table

+ Ensure that work sites are safe for workers and hot work,

especially sites involving combustible materials

+ Serve as relief supervisor directing 5 to 6 personnel as needed

+ Operate 20-ton overhead cranes

Manager / Assistant Manager / Department Manager / Maintenance Manager

10/99 - 12/07

Burlington Coat Factory, Mobile, AL

+ Directed store, department and maintenance operations as

assigned, including managing 40 employees

+ Performed floor resets and merchandising of clothing, furniture

and other products

+ Placed special orders to vendors and monitored delivery

schedules to update customers

+ Resolved customer service issues emphasizing customer

satisfaction to promote repeat business

+ Conducted in-store seminars introducing and promoting new

products

+ Opened and closed store and monitored systems for recalled

products

Lead Sales Associate / Stock Associate 10/96 - 10/99

Dillard's Department Store (formerly Gayfers/Mercantile Stores, Inc.)

+ Assisted customers with purchases and returns as well as

ordering merchandise

+ Performed merchandising, stocked shelves and operated cash

register

+ Trained and mentored new hires and junior personnel

Assistant Warehouse Manager 5/96 - 11/96

Master Insulation, Inc., Mobile, AL

+ Supplied more than 50 job sites with construction materials and

equipment

+ Issued paychecks to all shipyard workers at job sites, including

Louisiana and Mississippi

+ Received incoming materials and equipment and entered into

inventory system

_________________________________________ EDUCATION

_________________________________________

AIDT Welder & Shipfitter Training Graduate

Alabama Industrial Development Training, Mobile, AL C.V. Vigor High

School, Prichard, AL

Professional & Personal References Available Upon Request

Contact this candidate