PATRICK J. TRAN
Cedar Springs, Michigan 49319
*****@**********.***
OBJECTIVE
Quality Management Position with emphasis on product and process
improvement through which customers expectations are exceeded.
SUMMARY OF QUALIFICATIONS
9 years of experience with a Tier 2 automotive supplier. Skilled in:
APQP & PPAP Document Control
Internal Auditing to ISO 9001:2000 IMDS
Inspection & Testing SPC
Writing Procedures & Work Instructions Capability Studies
1 year of experience with a Tier 1 automotive supplier. Skilled in:
APQP Document Control
Internal Auditing PPAP
Inspection & Testing SPC
Work Instruction Writing Calibration
15+ years of experience with a large manufacturer. Skilled in:
Auditing Product / Systems ISO 9001 Supervision
Inspecting Precision Instruments
SPC & FMEA Team Leadership
Problem Solving (Root Cause Analysis)
PATRICK J. TRAN
WORK EXPERIENCE
Wolverine Coil Spring Company (2000 - 2009)
Quality Manager
Management Representative - Manage Quality System and work with External
Auditors.
Management Team Member - Monthly meeting with other management members to
review performance and plan for the future.
Manage Internal Audit System - Schedule Internal Audits, Issue Corrective
Actions for any Findings and make sure they were completed on a timely
basis.
Internal Auditor to ISO 9001:2000 Standards
Manage Corrective Action System - Issue corrective actions as needed and
assign tasks to person responsible for completing task.
Track Cost of Quality - Including scrap, rework, sorting and customer
charges.
IMDS Submissions - Submit to customers required information on the
International Material Data System for all PPAP submissions.
Quality Engineer
PPAP Submissions, Process Flow Diagrams, Control Plans, PFMEA, Dimensional
Reports and Capability Studies
Lead PFMEA meetings and designate items for capability studies.
AQP Team Member reviews weekly open items for PPAP submissions.
Root Cause Analysis - work with production departments to solve issues
causing defects.
Supplier Development - work with suppliers to assure quality of their
process.
Write Work Instructions
PATRICK J. TRAN
PAULSTRA CRC - ITHACA (1998 - 1999)
QUALITY COORDINATOR
Purchased equipment and set-up Quality Lab in new plant.
Responsible for Internal Auditing and Document Control to QS9000
standards.
Lead APQP meetings for writing PFMEA's and Control Plans.
Perform capability studies.
Produce and review daily scrap reports.
Calibrate precision equipment and maintain calibration system.
FRIDIGAIRE HOME PRODUCTS - Refrigerator Division, Greenville, Michigan 1980
- 1997 (AB Electrolux)
A $800 million refrigerator manufacturer with 3600 employees in two
locations.
QUALITY ANALYST (1995 - 1997)
Implemented and customized "FLAGS" (Fault Logging Analytical Graphing
System) realtime, plantwide database to measure manufacturing quality
performance at two plant locations.
Produced and reviewed daily quality report, detailing manufacturing
defects for 22 different departments.
Performed product inspection and systems auditing to ISO 9001
requirements.
Assisted manufacturing in problem solving for root cause analysis.
Maintained operator work instructions (ISO 9001).
Implemented Datamyte SPC database in manufacturing environment.
QUALITY TECHNICAN
Performed incoming inspection on all components and materials.
Produced first part buy-off from machine set-ups, plastic and metal.
Tested and reported product performance according to engineering
specifications.
Maintained calibration on miscellaneous test equipment.
Conducted measurements and generated SPC reports and graphs.
OTHER WORK EXPERIENCE
Financial Secretary /Treasurer
Direct Sales - Novelty Products
EDUCATION
Grand Valley State University, Allendale, Michigan
Bachelor Degree in Accounting
Grand Rapids Junior College, Grand Rapids, Michigan
Associates Degree
OTHER RELEVANT TRAINING
Excel Word
Gain Seeker GD & T
Windows CQE Training
Power Point SQC Pack
Interpersonal Communication Skills APQP Training by AIAG
by Zenger Miller
CERTIFICATION
National Career Readiness Certificate - Gold
REFERENCES
Available Upon Request