Customer Service Insurance
Resume:
Julia Tijerina
Marseilles, IL ***41
*************@*****.***
Objective I have extensive customer service and general office
experience. I have had the opportunity and privilege to
work in many different environments and I have learned so
much along the way. I feel I have matured through these
experiences and am ready to begin this next and final
chapter. My objective is to find my position to grow old
in. I am looking for the position in which I can bring
everything I have learned to the table.
Experience
Body Care Chiropractic (08/2010 - Present)
Position: Chiropractic Assistant
Responsibilities: Perform receptionist duties as well as
general office tasks to include scheduling, payments,
posting, all nightly closing procedures including deposits,
insurance verifications and collections. Operate Medisoft
software. Take inventory and order supplies.
Synergy Institute (02/01/2010 - 08/30/2010)
Position: Office Manager/ Billing Assistant
Responsibilities: Ran Chiropractic office in a professional
and efficient manner. Performed all opening and closing
procedures. Handled daily scheduling and billing procedures
to ensure smooth running of the office. Ran insurance
verifications, payment plans, and office statistic
software. Accounts receivable, insurance collections.
Maintained inventory and all office supply ordering.
Lighthouse Financial Group (11/01/2007 - 09/30/2008)
Position: Insurance/Investment Assistant
Responsibilities: Assist Financial Planner with all aspects
of insurance and investment contracts from start to finish.
Compile and prepare all paperwork for new IRA's, 529's,
life insurance and annuity contracts. Work closely with
insurance and third party investors on all account
maintenance. Performed administrative duties at CFP's
seminars. Handled all administrative and receptionist
duties.
NCO Credit Services (10/03/2005 - 10/31/2007)
Position: Credit Specialist
Responsibilities: Prepare credit reports for mortgage
brokers, research credit histories, and perform credit
repair services. Take inbound calls from brokers to perform
updates to credit files and advise consumers on credit
maintenance. Maintain good repore with brokers and credit
bureaus through phone and email contact.
Sprint PCS (10/01/2001 - 10/31/2002)
Position: Major Markets Representative
Responsibilities: Received high volume inbound calls from
clients.
Troubleshooting of phone and service issues.
Handled activations, phone swaps, bill payment and
discrepancies, customer complaints and all other aspects of
account maintenance for both consumer and business to
business accounts.
References available upon request.
Contact this candidate