Customer Service Office

Janelle Anderson

**** *'Shaughnesy St.

Missoula, MT

406-***-****

*****.********@*****.***

EDUCATION

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Bachelor of Science, Marketing Minor: Communications

The University of Montana Grad Date: June '09

PROFESSIONAL EMPLOYMENT

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Teller 2009-

current

First Security Bank, Missoula, MT

. Dealt with 60+ customers daily

. Processed multiple transactions - deposits, withdrawals,

loans

. Worked closely with 3 other tellers, new accounts

representative, and 2 loan officers

Office Automation Clerk

2006-2009

USDA Forest Service, Rocky Mountain Research Station, Missoula, MT

. Managed project organization and time

. Processed leave audits monthly

. Maintained scientific literature databases with Procite &

Access

. Performed daily office work and organization

. Scanned documents & did data entry for scientists

. Completed wood sample preparation and occasional field work

Information Receptionist

Summer 2005

USDA Forest Service, Jefferson Ranger District, Whitehall, MT

. Informed customers regarding local area expertise

. Answered multi-line phone system

. Tracked vehicle mileage and inspections the first of every

month

. Ordered and maintained office supplies every two weeks

. Collected $100 daily from selling of permits & maps

Office Administrator 2001-

2005

Netz Photography, Whitehall, MT

. Organized studio and wedding prep

. Scheduled appointments for photographers

. Prepared albums and layouts for new clients

. Assisted photographers at weddings, graduations and proms

SKILLS

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. Team oriented

. Customer service

. Organized

. Strong attention to detail

. Superb written communication, interpersonal and presentation

skills

. Computer Skills: (Microsoft Office)Word, Excel, Power Point,

Project, Access, Visio; ProCite, Outlook, Lotus Notes,

Internet research, Auto CAD

Contact this candidate