Customer Service High School

Patrice Yvette Brown

**** ********* **** ********: 779-***-****

Rockford, Illinois 61108 Email: abiplg@r.postjobfree.com

Profile Highly dependable, motivated and efficient professional with

over 10 years experience in office environments. Diligent self starter

who works well independently as well as part of a productive team.

Hardworking individual who always strives to do the best job possible.

Detail oriented with strong organizational and time management skills.

Flexible and adaptable to changing situations. Create a positive work

environment. Skilled communicator in all formats and with individuals

at all levels. Commended by supervisor for thoroughness of work,

reliability, and serving as role model to co workers. Excellent work ethic.

Areas of strength include:

Customer Service

Inventory Management

Ordering Supplies

Scheduling

Phone Skills

HIPPA Compliance

Insurance Verifications

Filing

Computer Knowledge

Microsoft Windows based programs including Microsoft Word and Excel

Professional Experience

2008 – 2009 Crusader Clinic – Rockford, Illinois

Medical Records Clerk

Pulled charts per doctor and nurse requests. Filed reports and loose

documentation. Trained on paperless file maintenance.

2003 – 2007 Brentwood Family Care Center – Brentwood, Tennessee

Receptionist

Created new medical charts and coordinated information. Collected

sorts and filed reports. Pulled patient records. Determined and collected

co payments, co insurance and self pay payments. Balanced daily sheets

of transactions and bank deposits. Maintained inventory and ordered

office supplies.

2001 – 2003 Rockford Orthopedic Association – Rockford, Illinois

Correspondence Associate

Responded to requests for patient information from doctors, lawyers,

clinics, and other personnel. Ensured proper documentation sent from

records.

Medical Records

Filed reports and documentation accurately. Maintained file room.

1999 – 2001 Marth Hardware and Design – Rockford, Illinois

Cashier

Accurately handled cash and credit transactions and balanced cash

drawer. Responded to customer questions and maintained high quality

service.

1994 – 1997 Rockford Map Publishing – Rockford, Illinois

Mail Clerk

Sorted and distributed correspondence.

Education Rock Valley College – Rockford, Illinois

Completed coursework in Business and Accounting

uburn High School

A – Rockford, Illinois

High School Diploma

Patrice Yvette Brown

4872 Creekview Road

Rockford, Illinois 61108

Cell: 779-***-****

abiplg@r.postjobfree.com

February 5, 2010

Dear Hiring Manager,

I am exploring career opportunities in the Administrative Support field. My resume is

included for your review.

As you will note from my resume, I have had experience in Rockford as well as Tennessee

working in medical environments. I have excellent communication and interpersonal skills,

offer outstanding customer service, am self motivated and hardworking, and enjoy

challenges. I take pleasure in helping people, think quickly on my feet, and am a

resourceful problem solver. My office support skills have included scheduling, file

management, correspondence, inventory management, and insurance verifications.

I believe that my strong skills and solid work ethic would make a significant contribution

to your team. I would appreciate the opportunity to meet in person to discuss my

qualifications in more detail. Thank you for your time and consideration and I look

forward to hearing from you.

Sincerely,

Patrice Yvette Brown

Contact this candidate