Office High School

Mieke N. Stewart

***** ****** **

Great Mills, Maryland 20634

Cell: 240-***-**** or 301-***-****

**************@*****.***

OJECTIVE:

To utilize my excellent organization, communication and computer skills to

support administrative and clerical operations in a public or private

sector position.

QUALIFICATIONS:

Typing speed of 40 WPM. Computer skills include Microsoft Word 2007, Power

Point, Excel, Corel WordPerfect, Windows98, Novell hosted

applications that include Lotus Notes, Outlook, Publisher 2000, Kronos, and

WEB TA.

EMPLOYMENT HISTORY:

US Census Bureau: Suitland, MD

Field Division (FLD)

Logistics and Space Leasing Branch

Office Automation Clerk: October 2008 - Present

. Support administrative and operational activities in both the

Logistics and Space Leasing Branches for the 2010 Decennial Census.

. Provide support to the Assistant Division Chief, Branch Chief and up

to 13 personnel, including time and attendance, typing, editing,

proofing, phone and meeting correspondence.

. Coordinate Decennial Census related activities for the Space/Leasing

and Logistical Branches which included correspondence management of

Headquarters, 12 Regional Census Centers and 494 Local Census Offices.

. Prepare travel authorizations and travel certifications for Branch

Chief and staff. Contacted the government-contracted travel agency

for air transportation, hotel, and car reservations. Prepared travel

vouchers for submission to Finance Division for payment.

. Manage the time and attendance tracking reports, preparing leave

audits, and any additional reports requested for the two branches

(consisting of 13 employees) using WebTA.

. Maintain monthly branch office budget reports using an Excel

spreadsheet. Maintain weekly data entry for recycled check funds on a

Excel Spreadsheet.

. Process procurement orders for office supplies, ensuring office

supplies are stocked and readily available for office personnel.

. Direct incoming calls, taking/routing messages, and providing

additional assistance to callers as needed, referring callers/visitors

to appropriate personnel based on specific name or functional area

requested.

. Update and maintain supervisor's calendar on a daily basis using lotus

notes, accepting and rejecting meetings based on schedule. Reschedules

meetings as necessary. Prepared briefing correspondence for Branch

Chief and supervisor prior to meetings. Schedules and reserves

conference rooms for branch meetings. Prepares conference rooms for

meetings, briefings, and office events.

. Prepared all out-going correspondence, ensuring use of proper formats

and proof reading documents prior to signature. Ensures proper

archiving of correspondence from personal and share drives

. Assists with the preparation of monthly activity reports by drafting

activities completed.

. Produce copies of documents, utilizing color copies, network printers

and scanning equipment. Sorts, codes, and files documents using an

established filing system and obtain information from files as

requested,

. Coordinates mail correspondence for both branches following specific

instructions. Dispose of office records/files accordance with

established regulations.

. Prepares the training forms (SF182) for office staff.

Navy Gateway Inns & Suites Hotel

Front Desk Service Agent: August 2007- October 2009

. Receives requests and processes reservations within established

guidelines. Change and cancel reservations as requested by the guest.

When rooms are not available, provides a certificate of non-

availability (CNA) and/or alternative lodging in the area.

. Utilizes the property management system to register guests and assign

rooms upon check-in. Secures authorization for credit cards. Collects

service charges, damage, and other charges upon checkout.

. Receives and is accountable for a change fund. Prepares Daily Activity

Records (DAR) and deposits cash receipts at the end of each shift.

Responsible for inventorying all keys and any other supplies or

amenities maintained at the front desk.

. Runs/prints various reports from the property management system; this

includes for example, expected arrivals, departure list, in-house

guest list and the night audit.

. Handles phone correspondence including transferring calls to

appropriate individual and handling guest questions. Provides detailed

information on local area.

. Acts as the Point of Contact for all Distinguished Visitors/VIPs and

groups (over 10 personnel).

EDUCATION

Leonardtown High School - Diploma May 2006 - Leonardtown, Md.

Major: Diversified Occupations

REFERENCES

Demetric Sewell 301-***-****

Chiquita Stewart 301-***-****

Tia Johnson 301-***-****

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