Vicki Lynn Cook
Unit ***
Murrells Inlet, SC 29576
********@*******.***
CAREER OBJECTIVE:
I am currently looking for a position, with a company that can provide
benefits, as well as the respect I need to perform to the 110% best of my
abilities! I am looking for an employer who appreciates my great selling
skills, and who will recognize the asset I will bring to their company,
with my sales skills. I thoroughly enjoy working with people, I am very
much a "People Person". Meeting Daily and Annual sales goals are an
exciting challenge, to not only motivate myself, but also motivate those I
work with. "I believe I can sell sun to those who live in the desert."
Working in the retail field is where I flourish! Tourists present a welcome
and pleasant experience every day. My management and Guest Services
experience, allows me to see to it that every "Guest" leaves my
establishment not only with a SMILE, But also, extremely satisfied and
anxious to return. I love working with the elderly, they appreciate my
Caring nature and ENERGY along with my LOVE FOR LIFE! I would welcome a
position where I am working and able to sell directly to the public. I love
the Myrtle Beach area and, I am a great Advocate for the Myrtle Beach area.
I would be a great asset in the tourism market.
PROFESSIONAL EXPERIENCE:
9/2009-1/2010 - TOTALLY TILE SOUTH
Pawley's Island, SC
Office Manager/Sales Representative
11/2008-9/2009 - BELK Department Store
Coastal Grand Mall - Myrtle Beach, SC
Sales Associate/Customer Service
02/2002-09/2008 - NASCAR CAF
Myrtle Beach, SC
Assistant General Manager of Retail and Restaurant.
High-Volume retail shop located within restaurant, number one priority
"Guest Satisfaction," and "Sales". Meeting and exceeding quarterly and
annual sales goals; Hiring, training, scheduling, sales staff; ordering
merchandise; inventory; shipping and receiving; merchandising sales floor;
opening and closing of Restaurant. All administrative detailing with
Corporate office,including Inventory, ordering and all Merchandising
concerns. AGM-RESTAURANT MANAGER -
Vicki Lynn Cook - Resume Continued - Pg. 2
manage and supervise Servers and busboys; coordinating and scheduling wait
staff; guest liason for restaurant; open and close restaurant, following
through to balancing monies per shift and finally balancing for sales day.
Responsible for all monetary duties, daily/nightly deposits. Administrative
duties to include all daily and weekly reports to Corporate Office.
10/1999 - 01/2002 BEN FRANKLIN CRAFTS,
Myrtle Beach, SC
Department Manager, Giftware
Original start-up employee. Store new to area, assisted owner with store
set-up and layout. One of original employees to build-out and stock new
store. Department manager, Giftware/Seasonal; position entailed, Assisting
owner with merchandising solutions throughout store. Buying and ordering
for both departments, reordering merchandise as needed, communicating with
customers on a daily basis. Assisting customers with personal and corporate
individual ordering. Oversee employees in my departments. Merchandising
both departments for best displays possible. Stocking departments daily as
new merchandise arrives and restocking as necessary.
.10-/1999 - RELOCATED TO MYRTLE BEACH, SC (Due to Automobile Accident).
01/1998 - 10/1999 DISNEY CATALOG OUTLET
Potomac Mills Mall, Woodbridge, VA
Store Manager/Assistant Manager Assumed role of Interim Store Manager from
August, 1998 to October,1998. Potomac Mills store was number one in sales.
Potomac Mills store received a score of "101 PERCENT" two months in a row
during my role as Interim Manager on Mystery shopper reports, rating high
in Customer Service. My responsibilities included; achieving and exceeding
sales plan, managing dollars per transaction, implementing contests for
high sales achievement, executing outstanding Guest (customer) Services.
Hiring, scheduling,training and maintaining a qualified staff to ensure a
strong sense of teamwork amongst castmembers (employees.) Strong
merchandising skills. Communicated Loss Prevention Activity. Outstanding
housekeeping and repair standards in compliance with quarterly store
Audits. Maintained strong CASH and DEPOSIT control. Communicated HIGH
Leadership, Motivational and Enthusiastic management style!
08/1997 - 01/1998 THE CHRISTMAS STORE C/O Plantscape, Inc.
Potomac Mills Mall, Woodbridge, VA /Store Manager- Hired as sales
associate, promoted to store manager within a week. Responsible for all
aspects of store management, including; achieving and exceeding sales plan,
scheduling and fostering a sense of team work to fIfteen employees, hiring
and maintaining a skilled and qualified staff, implemented contest
challenges between store branches, interacted directly with egional manager
and company owner. Directly corresponded with mall management.