Customer Service Administrative Assistant

Amy Moore

**** ****** *****

Greensboro, NC *****

Home: ***-****

Cell: 324-5113

Education: 1982-1986 - A. L. Brown High School - Kannapolis, NC

****-**** - ********** ******* - *********,

NC/Computerized Accounting

Professional

Experience: 1998-Present - Williams Overman Pierce, LLP

Administrative Assistant

- Process Accounts Receivable for Raleigh and

Greensboro office

- Process billing for Raleigh and Greensboro

office - Practice Management software

- Process billing and accounts receivable reports

- Practice Management software

- Submit payroll to Raleigh office

- Process corporate and individual income tax

return packages

- Scan documents

- Answer telephone and run front desk duties.

- Maintain customer relations

- Type correspondences and spreadsheets using

Microsoft Word/Excel

1985-1997- Fieldcrest Cannon/Pillowtex -

Kannapolis, NC

5/96-12/97 Secretary to V.P.- Marketing

- Duties included: Typing memos, letters,

spreadsheets using

Microsoft Office Word, Excel, WordPerfect 6.0,

entered orders

take messages, filing.

12/94-5/96 Secretary/Cost Clerk

- Duties included: Typed memos, letters,

spreadsheets, using

WordPerfect 6.0, took messages, maintained

payroll for

department, filing.

12/87-11/94 Customer Service Clerk

- Duties included: Maintained customer relation,

applied

packing orders to aid in the completion of

shipping process,

operate Ten-Key, take messages, answer

telephone, maintain

monthly shipping report to major sales

representative.

References: Available upon request

Contact this candidate