Customer Service Manager

Annie Thomas-Rance

*** ***** *** - ***** ****, MS 39194

Phone: 662-***-****

Email: *************@*****.***

OBJECTIVE: I am seeking employment in the clerical or industrial field

where I can utilize my interpersonal skills

EDUCATION:

1984 - 1988 Yazoo City High School, Yazoo City, MS,

General Diploma

1989 - 1990 Moore Career College, Jackson, MS,

Medical Assistant Diploma

EMPLOYMENT:

Tiny Treasures Day Care

Secretary (April 27 09 - Dec 30 09)

Answer phone, make and file copies and set appointments for enrollment and

make travel arrangements for field trips

Ikon Office Solutions

On-site Service Specialist (30 July 07 - 13 May 08)

Customer service representative, answering multi-line phone, make copies

for Attorneys, Paralegals, and Secretaries. Scan and index documents to

eliminate paper files, prepare scanned documents for off-site storage, send

faxes for clients and complete daily quality assurance log on computer

Avonntis Greek & Masonic Apparel

Manager (25 Nov 05 - 30 June 07)

Taking orders via phone and internet, traveling and setting up displays at

local and out of state colleges and meeting with different organizations to

promote business. Collecting

payments and posting transactions for payments

Affiliated Computer Services

Print Technician ( 15 Mar 02 - 18 Nov 05)

Responsible for locating and printing checks and deposit slips for various

companies; checked rolls for specific checks and deposit slips and batched

all items to be sent out

Kelly Temp Service

Receptionist (16 Jan 01 - 8 Feb 02)

Ms Dept of Health - Personnel

Front desk receptionist answering multi-line phone, keeping leave time on

generated computer screen, typing invoices, letters, memos and distributing

mail for inner offices,

scheduled appointments and maintained filing system

Allstate Insurance Company

File Clerk (14 April 00 - 30 Dec 00)

Switchboard operator; answered multi-line phone system, mail manager

(opened/stamped mail for inner office), and retrieved files for insurance

adjusters, maintained filing

system and tracked off site files.

Ms Dept of Health - WIC

Data entry Clerk (12 July 98 - 10 Feb 99)

Entered names and SSN for children born in the state of MS

Yazoo Industries

Production Line (03 March 92 - 15 June 98)

Assembled wire harnesses for GM

SKILLS:

Administrative and computer skills, typing 60 wpm, 10-key, answering multi-

line phones; scheduling, filing, copy & fax machines and scanning

production, assembly line experience and handling of cash transactions.

Contact this candidate