Customer Service Manager

Location:

Posted:

October 21, 2010

ROSS M. SEIBOLD

Columbus, OH 43204

Email: ********@********.**.***

OBJECTIVE: To further my career in Inventory Control

SKILLS: Motivated self-starter with leadership experience.

10,000+ kph. Microsoft Office, AS400 inventory systems

proficient.

High levels of accuracy and excellent communication skills.

EMPLOYMENT

3/2009 - 10/18/10 Warehouse Coordinator, Baker Installations

. Warehouse inventory control, purchasing and distribution management of

cable equipment and technician supply across multiple locations

. Data and trend analysis for forecasting future inventory purchases

. Communicate to upper management on pending issues

. Entering Inventory data into excel spreadsheet

. Maintain filing system for warehouse

. Administration of reports, research and data entry

5/2005 - 06/2009 Team Lead Technician, WOW! Internet - Cable

- Phone

. Supervision of team members in a cable warehouse environment.

. Testing of cable, telephony and HSD equipment, distribution and

traffic control

. Coordination of physical & cycle counts, including achieving the

company's record for 100% accuracy.

02/2002 - 08/2004 Shift Manager, White Castle Systems

. Trained associates on the importance of customer service, retention

and focus

. Maintained cash control, scheduling, and banking

EDUCATION

General Education Diploma, Columbus City Schools, Columbus, OH