Post Job Free

Resume

Sign in

Customer Service Maintenance

Location:
Sacramento, CA, 95823
Posted:
October 21, 2010

Contact this candidate

Resume:

Emid Stephens

**** ******** ***, **********, ** *5823

916-***-**** Home - 916-***-**** Cell

abipb8@r.postjobfree.com

Objective

My goal is to obtain an entry-level position in an office environment that will utilize my acquired skills, knowledge,

and business experience to help promote the law firm’s goals.

Education

Colorado Technical University – Colorado Springs, CO

Associate of Science in Paralegal Studies

Anticipated Graduation: 03/2011

GPA: 3.83

• Mike Russ Financial Training Center – Insurance Certification - Van Nuys, CA

• Naval Air Technical Training Center – Aviation Maintenance Certification - Millington, TN

• MCAS New River - Aviation Maintenance Certification - Norfolk, VA

• NATTC NAS MFS - Aviation Maintenance Certification - Norfolk, VA

• MCAS New River - Aviation Maintenance Certification - Norfolk, VA

Work Experience

CalPrime Insurance Marketing – Canoga Park, CA 11/2004 – 01/2010

Agent/Broker

• Answers customer/client requests or inquiries concerning services, products, billing, and claims

• Performed customer service and upselling of insurance products via inbound and outbound phone calls

• Performed the following duties: preparation of Acords & Supplemental Applications, negotiated renewal

terms, prepared policy proposals, requested binding of coverage, filing, data entry, and policy endorsements

• Acted as an independent broker specializing in Commercial Insurance

Propulsion Technology Corporation - Miami, FL 04/1999 - 11/2004

Quality Control Inspector

• Performed Incoming, In-Process, Pre-Paint, and Final inspections of aviation engine components.

• Crosschecked work process sheets to ensure that all operations were correctly performed in accordance with

all technical manuals and specifications available.

• Archived information and warranty claims.

United States Marine Corps - North Carolina 01/1993 - 02/1997

Aviation Maintenance Machinist Mate

• Performed Intermediate Level maintenance on T-58-16 Helicopter engines

• Issued, screened, and validated 3M source documents utilizing NALCOMIS Phase II computer system.

• Provided maintenance clerical and administrative support up to 1700 operations per month

COMPUTER EXPERIENCE/SKILLS

Typing – 50 WPM, Microsoft Office Suite (Over 10 years of experience)



Contact this candidate