Customer Service Data Entry

Priscilla Walker

*** * ***** ****

Richmond, Va. 23225

abipb3@r.postjobfree.com

SUMMARY

Customer Service Professional with experience in executing personalized

client services.

Skilled in data entry.

PROFFESSIONAL EXPERIENCE

Martins Super Market

February 2010/July 2010

. Performed superior customer service to customer placing catering orders

. Resolve issues that may arise in ensuring that all the customer requests

are met

. Maintained confidentially in the data entry of customers personal

information

Ukrops Super Market Inc., Richmond, VA. 1997-2010

Customer Care Center/Carry Out Catering 2000-2010

. Receive calls from customers relating to what products are available for

catering

. Assist customers in choosing the amount, and making suggestions of

products that

will be needed for their event

. Maintain Standing Weekly Orders

. Converse with stores concerning issues that might occur with customer

orders and

follow up to ensure customer satisfaction

. Handle confidential information to be entered in new charge system for

carry out

catering orders

. Run daily report of bakery items

. Enter and verify customer information from applications for valued

customer

card numbers

. Assist with Fuelperk inquiries and helpline when needed

. Train temporary customer care associates for the holiday season

. Fill in for front desk receptionist as needed

Cashier 1997-2000

. Assisted in ringing out customers groceries

. Maintained steady flow, as not to have customers waiting in line

. Handled Customer Service Desk(included dry cleaning & film development

functions)

. Picked up cash daily form registers for deposit

. Assisted Accounting Office with bank deposits

EDUCATION

Bryant Stratton College, Richmond, Va.

2006

Associated Degree (Paralegal Studies)

RECOGNIION

. Gold Star on five separate occasions for Superior Customer Service in

aiding

customers

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