Customer Service Representative

Jordan Harrison

*** ******** **

Wilmington, DE 19810

Phone: 302-***-****

Email: abipb1@r.postjobfree.com

Objective: To farther advance my business, team building, and customer service skills.

Education

May 2009, High School Diploma, Concord High School

January 2010- Currently enrolled, Engineering, Wilmington University

Work Experience

June 2007 Current, Customer Service Representative Wawa, Inc.

Customer service: Working closely with customers to solve daily problems that may occur.

Cashiering: Handling money transactions.

Food service: Making food and checking food safety codes.

Working with SAP technology system: Handle held computer system that is used to make store orders, spoil

out products, and cycle count products. It also allows the opportunity to view sells reports.

June 2010 Current, Customer Service Representative Sciarrino's Pizza

Cashiering: Handling money transactions.

Food service: Making food and checking food safety codes.

Volunteer Work

249th Engineering Detachment Unit - helping soldiers.

MLK Day

Meals on Wheels

Languages

English,

some Spanish

Computer Skills

SAP Technology System

Back Office Terminal

Microsoft Office (Word, Excel, Publisher, PowerPoint, etc.)

Database creations

Spreadsheets

Internet Explorer

Licenses and Certificates

PCI Compliance: Credit/Debit Card payments

Bakery: Spoiling bakery products

Coffee/Hot Cappuccino: Making hot beverages and using the machinery that is needed to make said precuts.

Post Mix/Frozen Blended Beverages: Cleaning and operating of cold beverage machinery.

Cash Management: Handling money.

House Keeping: Cleaning and complying to FFSA standards.

Trash Compactor: Operating of a compactor.

NJDC CBT: Order operating.

Pressure Washer Certification: Operating a pressure washer.

Walk-in Cooler Certification: Filling Cooler

Cold/Hot Food Service/Portioning: Food Service

Deli Service: Food Service

Food service Equipment/Toaster Oven Products: Equipment operations

Allergen Training

Knife Certification/Slicer Certification: Using knives and slicers

Harassment

Store Operations Interim Appraisal

Register Operations

Customer Service

Safety

Store Appearance

Americans with Disabilities Act (ADA)

Loss Prevention: Robbery

Loss Prevention: Internal Theft

Safety Walk

We Card18

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