Customer Service Management

ROBERT LEVAND

**** *. *******

Park Ridge, IL *0068

Phone: 847-***-****

E-mail: abipat@r.postjobfree.com

SUMMARY

Business focused Financial Manager of the highest integrity with proven

abilities in start-up and turn-around situations within the construction,

manufacturing and service industries. A track record of highly successful

procedural and information technology systems conversions. Persistent and

dedicated professional possessing excellent people skills, vision,

innovation, leadership and problem-solving abilities supported by a strong

work ethic. Thrives in a challenging, flexible, and team oriented

environment.

PROFESSIONAL EXPERIENCE

WSM ENTERPRISES, LLC, Franklin Park, Illinois 2004 to 2010

A $13 million custom elevator interior, commercial kitchen, and

architectural stainless steel design, manufacturing, installation and

service company.

Controller

Directed a staff of five in all phases of accounting, financial reporting,

human resources, and purchasing in a multi-division, multi-union, rapidly

growing environment.

. Restored corporate profitability within a one-year time frame assisting

the CEO and four other partners in a successful start-up operation by

quickly identifying problem areas, developing solutions and implementing

new company-wide procedures and profitability measures.

. Restored the integrity of the financial and management reporting systems

within three months.

. Created accurate cash management and profitability forecasts within five

months.

. Prevented catastrophic corporate failure over a four-year time span by

properly managing inadequate operating capital.

. Assisted the CEO in acquiring the proper financing instruments required

to properly fund the aggressive five-year growth forecasts.

. Assisted outside senior management consultants in the professional

development of the company's executive level officers, resulting in the

emergence of an organization known for its unprecedented speed to market,

industry leading quality, and unyielding commitment to customer service.

WHITE WAY SIGN, Chicago, Illinois 1996 to 2004

A $25 million custom sign and scoreboard manufacturing, installation and

service company.

Controller

Directed a staff of ten in all phases of accounting, financial reporting,

human resources, purchasing and stockroom personnel in a multi-plant, multi-

union environment.

. Restored corporate profitability within a one-year time frame assisting

the CFO in a successful turn-around by quickly identifying problem areas,

developing solutions and implementing new company-wide procedures and

cost cutting measures.

ROBERT LEVAND

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. Increased management productivity by leading the successful acquisition,

design and implementation of an on-line, real-time management information

system ahead of schedule and under budget.

. Restored the integrity of the financial and management reporting systems.

. Reduced monthly financial reporting time frame from 15 business days to 4

business days by detecting and eliminating widespread procedural

redundancies, errors and omissions.

. Increased the detection of factory variances by five weeks with the

introduction of on-line estimate to actual job cost comparisons and

weekly comparative factory productivity reports.

. Saved over $14,000 annually by eliminating outside payroll processing

fees handling all payroll functions and related statutory reporting

requirements without increasing head count.

. Reduced frequent production delays and eliminated the stockroom's annual

physical inventory by designing and implementing an integrated perpetual

inventory management and reporting system.

. Reduced the Accounting Department's head count from nine to seven within

16 months by significantly increasing the department's productivity and

morale.

ABELL-HOWE COMPANY, Forest Park, Illinois 1989 to 1996

A $20 million company comprised of a material handling crane manufacturing

and service division and an industrial general construction division.

Treasurer

Directed a staff of five in all phases of accounting, financial reporting

and information technology support in a multi-state, multi-union

environment.

. Restored corporate profitability assisting the CEO in a successful turn-

around by identifying problem areas, developing solutions and

implementing new procedures and cost cutting measures.

. Contributed up to 4% in increased margins by acquiring, designing and

implementing an on-line, real-time construction and manufacturing

management information system replacing a manual accounting and

information system.

. Improved efficiency and decreased float expense by successfully

conducting a banking relationship conversion including cash management

systems updates.

. Reduced annual outside audit fees by $57,000 per year by updating year-

end audit procedures and conducting a conversion to a new outside

auditing firm.

. Improved excess cash utilization by successfully growing and managing a

$750,000 short-term investment and stock portfolio.

. Reduced production delays and excess inventory by detecting and

correcting widespread bill of material differences.

. Eliminated approximately 128 hours per year of wasted project management

time by automating the development of billing rates and audit programs

for a major national customer.

OGDEN MANUFACTURING COMPANY, Arlington Heights, Illinois 1983 to 1989

A $10 million electric heating element, controls and systems manufacturing

company.

Accounting Manager

Directed a staff of seven for all phases of general ledger and financial

statement reporting.

. Eliminated $75,000 annually of consulting expenses and significantly

improved the accuracy and timeliness of financial reporting by

implementing new order entry, inventory control, job costing, general

ledger and financial statement preparation software systems.

. Saved over $35,000 annually of engineering and production control

expenses by identifying and eliminating redundant order processing

procedures and developing an automated standard bill of material

generation system for all products which included development and

implementation of labor and material standards for subsequent comparison

to actual.

ROBERT LEVAND

Page Three

. Eliminated a three day information backlog by designing and implementing

on-line communication systems, financial reporting and cost control

procedures for a multi-plant, multi-state environment.

. Provided management with quick and effective operational and financial

controls for a newly acquired east coast sales and distribution office by

designing and implementing financial reporting and cost control systems.

HAMMOND ORGAN COMPANY, Chicago, Illinois 1979 to 1983

A $40 million electric organ manufacturing company.

Cost Supervisor

Responsibilities included quarterly analysis and reporting of standard and

actual product cost changes, material, labor and overhead variance analysis

reporting, factory performance reporting, voucher distribution and the

maintenance of internal standard cost systems and controls.

EDUCATION

B.S. in Business Administration, Majored in Accounting, Roosevelt

University, Chicago, Illinois, 1979

Associate Degree in Business, Wright jr. College, Chicago, Illinois,

1977

CERTIFICATIONS & LICENSES

Certified Public Accountant, Illinois, 1987

SALARY REQUIREMENTS

Requirements are negotiable depending on opportunities, responsibilities,

scope, benefits, and other compensation.

Contact this candidate