Jennifer M. Cupp
**** *. ********* ***., *** B***
Springfield, MO 65807
abipaf@r.postjobfree.com
OBJECTIVE
To secure a challenging and responsible position in a stable company that
will utilize my professional skills. Very self-directed and self-motivated
as well as a team player.
WORK EXPERIENCE
Manpower, Springfield, MO
Staffing Specialist 06/10-present
TEMPORARY POSITION (MANPOWER TEMPORARY SERVICES)
Duties include: Responsible for greeting people as they come into the
office; walking prospective employees through the process of gaining a
temporary or permanent job, which includes setting them up to enter an
online application, filling out necessary paperwork, and going through the
interview and orientation processes; obtain assignments from customers and
fill orders with skilled employees; keyskill prospective employees to
companies not currently listed as active customers; conduct service calls
to ensure quality customer service; maintain customer and employee records.
Applied Food Biotechnology International, Aurora, MO
Administrative Assistant 03/10-05/10
Reason for Leaving: Assignment ended
TEMPORARY POSITION (AEROTEK TEMPORARY SERVICES)
Duties included: Manage time off requests through SelecTime; handle PO
requests; assist with payroll; order office supplies through online system;
assist with HR issues; record minutes to daily meetings and distribute to
company leaders; greet and direct visitors; direct incoming calls; filing;
maintain data on temporary personnel; manage checkbook entries, balances,
deposits, etc.
Full Circle Financial Group/Healthcare Solutions Team, Springfield, MO
Sales Representative (self-employed) 03/09-03/10
Reason for Leaving: Commission pay only
Duties include: Contacting prospective clients via phone, walk-n-talks,
personal references, etc; commission-based sales environment; Medicare,
underage individual health, life insurance; met with 15-20 people/week to
determine the best plan for their personal situation
Alexander Open Systems (AOS), Springfield, MO
Administrative Assistant/Project Coordinator/Scheduler 07/07-
12/08
Reason for Leaving: Laid off due to the economy
Duties included: Responsible for reviewing/approving time for System
Engineers (SEs) and sending signoffs to customers for work completed; kept
a running log of all SE work in order to track billing for the week/month;
scheduled SEs for customer work; set up and tracked projects via
ConnectWise application; worked with other AOS offices in a total of seven
states in order to schedule the best SE for the work needed; worked with
Account Managers (AMs) on various issues such as project timeframes,
billing issues, and SEs' schedules; organized customer events in
conjunction with local partners; manage SE PTO (Paid Time Off); coordinate
yearly SE oncall schedule; telemarketing.
Arkansas Children's Hospital (ACH), Little Rock, AR
Administrative Assistant/Project Coordinator 09/06-
07/07
Reason for Leaving: Moved out of state
Duties included: Organize and manage approximately 150+ active/queued
projects for the Systems Development Group of the IT department;
communicate project status to senior management; organize project report to
present to senior management in order to get input as to prioritization of
high level projects; attend meetings to gather requirements for prospective
projects that enter the queue on a daily basis; maintain the data within
the project website with regular entries including project tasks, most
recent communication, project synopsis, project sponsor, various
documentation for the programmer and implementer assigned to the project;
responsible for maintaining a log of all defective equipment into the
department as well as taking responsibility for making sure it is replaced;
manage employee PTO (Paid Time Off). In the time that I had been at ACH, I
utilized my organizational skills to help prioritize projects that have
been gathered over the last 3-5 years. At my time of leaving ACH, the list
of queued projects would keep the department busy for 2-3 years.
Acxiom Corporation, Conway, AR
Administrative Assistant - Level 3 (of 4 levels) 04/99-
09/06
Reason for Leaving: Better opportunity
Duties included: Assistant to five leaders and their 300+ associates -
including associates in the following fields: Business Analysts, Project
Managers, Testers; manage every day calendars which included scheduling
meetings in various time zones; managed e-mail for my leaders; managed
associates' PDO requests (Paid Days Off); submitted/approved business cases
on behalf of my leaders; managed POs and paid contractor invoices;
scheduled conference calls (including video conferencing) for 100+ people
in five locations within the U.S.; handled travel arrangements; managed new
hire onboarding schedules; ordered new hire necessities such as equipment,
software, supplies, etc. I obtained a high level of trust and
professionalism as well as a large network of contacts in which several
administrative assistants in my area came to me for direction. I served as
my own Project Manager; I gathered requirements from the leaders I
supported, prioritized those tasks that needed completion, and completed
those tasks with regular updates to the people I supported.
Data Analyst
Duties included: Processed data suppression files using Data Prep and the
mainframe; communicated directly with the customer regarding suppression
updates; responsible for complying with Quality Assurance Procedures.
Administrative Assistant
Duties included: Assistant to two leaders and their 50+ associates -
including associates in the following fields: Programmers, Web Developers;
manage every day calendars which included scheduling meetings in various
time zones; managed e-mail for my leaders; managed associates' PDO requests
(Paid Days Off); submitted/approved business cases on
behalf of my leaders; managed POs and paid contractor invoices; scheduled
conference calls within the U.S.; handled travel arrangements; ordered new
hire necessities such as equipment, software, supplies, etc.
SKILLS
Type 60 WPM
Proficient in MS Office (Outlook, Word, Power Point, Excel)
Ten-key
EDUCATION
August 1998-Dec 1998 Pulaski Technical College, Little Rock, AR
August 1994-May 1998 Petit Jean College, Morrilton, AR
Associate of Applied Science with an emphasis
in
Information Support Systems
Certificate in Bookkeeping