Customer Service Data Entry

**** **** **** **** ***** 252-***-****

Henderson, NC 27537 Cell Phone 919-***-****

E-mail **********@*****.***

Christine M. Valdivia

Certificates Professional Career Development Institute

Medical Transcription Certificate

Objective I am currently looking for a more challenging position within a company where

growth is possible. Data Entry has been my main position, but I really enjoy a

variety of tasks. I have entered clinical trials for a company based in RTP;

entering Medicaid/Medicare claims; and also have spent many years entering the

new employee hire information for the state of North Carolina. My objective is to

find a position where I can grow and learn new tasks.

Education 1982 – 1986 Nipmuc Regional High School Mendon, MA 01757

• Accounting I, II; Office Practice; Business English; Shorthand; Word

Processing

Work experience SC Data, Inc. New Bern Ave., Raleigh, NC

• I worked for this company for 9 years and have done a variety of tasks. I

have been doing contract work for Research Triangle Institute entering

research surveys. My typing speed is 82 wpm, and approximately 16,000

kph. I served as the supervisors’ backup when she was not available. The

most recent position that I held was an imaging specialist. I scanned

documents on a Kodak 5500 scanner, process the images and burn it to a

CD to be delivered back to the customer. Most of my duties included:

• Data Entry

• Customer Service

• Scanning of documents

• Filming of documents

• Indexing scanned documents

• Supervisor backup

• Training new employees

Wal-Mart, Inc. Kildaire Farm Rd., Cary, NC

Pet Department Supervisor / Stocker

• I worked for Wal-Mart for a few years before relocating to Franklin County.

I really enjoyed working with the public and helping them solve issues with

their fish. It was a great learning experience for me. Some of the duties that I

performed were:

• Pet merchandise inventory

• Ordering fish

• Customer Service

• Stocking of all merchandise

• Resetting of displays

• Price changes

• Maintenance of fish tanks

• Unloading trucks

L.G. Jordan Oil Co. North Hughes St., Apex, NC

• My main position with this family owned company was Customer Service.

This company owned two convenient stores in the town, therefore the office

was responsible to balance the cash drawers on a daily basis for the two

stores. I operated a multi line phone system, as well as dispatching the

propane trucks to their next destination. Some other duties I performed while

with this company are:

• Accounts Receivable

1 Accounts Payable

2 Data Entry of daily deliveries of propane and gasoline

3 Customer Service

4 Scheduling of service work

Deluxe Corporation 125 Newbury St., Framingham, MA

5 I started at this company as a Sophomore in high school. I worked part time

after school and full time during the summer months. Upon graduation I went

full time and continued with them until I relocated to North Carolina in 1993.

This was a great company to work for that was constantly challenging. My

main position was production Data Entry. This consisted of entering of all

information that was to be printed on any business or personal checks.

Eventually I was promoted to just the business check department where you

had to scan logos, or create the business logo to be on the check. Some other

duties I had were:

6 Data Entry of routing numbers and account numbers

7 Mail sorting

8 Second shift supervisor assistant

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