Technician High School
Resume:
LORETTA F. MOORE
Evans, GA
abip7i@r.postjobfree.com
PROFESSIONAL PROFILE:
Results driven, clerical office professional with extremely progressive
experience gained from working within highly diverse customer focused
environment. Team player seeking to obtain a challenging and rewarding
clerical/customer services oriented position with a company that will allow
me to utilize my leadership and organizational skills to achieve effective
and positive results. Core skills:
. Possess high performance standards and the proven ability to implement
company policies.
. Goal driven customer support specialist with exceptional communication
skills.
. Demonstrates multi-tasking capabilities and diverse analytical
competencies.
EXPERIENCE:
3/31/10 to present Experience Works, Augusta, GA Employment
Training Asst.
. Recruits new Seniors to Training Program, places participants in job
training
settings, recruits new Host Agencies and works with Business Sector
to hire
participants.
10/09 to 3/10 American Cancer Society, Augusta, GA
Receptionist
. Performs all duties required of a Receptionist, including welcoming
clients, answering multi- line phone system and knowledge of Microsoft
Word and Office.
1/08 to 12/08 Uniway of Augusta, Augusta, GA
Receptionist
. Effectively performs all duties required of a successful receptionist,
including answering a sixteen line phone system, greeting customers
and proficient use of computer.
9/06 to 10/07 Lason Systems, Newnan, GA Clerk/Certified
Mail Technician
. Recognized for possessing a strong background and understanding of key
certified mail techniques resulting in sorting and logging on an
average of five hundred (500) certified health claims daily.
. Successfully prepared and sorted prescription claims in accordance
with company procedures
. Focus on accuracy and efficiency when utilizing specialized equipment
to sort mail.
. Extremely proficient in the use and operation of postal equipment,
guidelines and processes.
10/05 to 2/06 Crab Shanty Restaurant, Ellicott City, MD
Office Assistant
. Instrumental in performing and documenting a million dollar plus
inventory of equipment, food beverages and supplies to ensure
restaurant continually stocked with required merchandise.
. Managed and deposited funds in excess of $10.000 daily.
. Effectively performed a diverse array of clerical functions such as,
but not limited to, administering a multi-lined telephone system
directing calls to the appropriate personnel and processing
reservations.
. Conveyed an enthusiastic attitude which resulted in the development of
an extremely good working relationship with customers and staff and
increased restaurant revenues/return customers.
5/87 to 01/04 Shear Magic Hairstylists, Inc., Ellicott City, MD
Owner/Operator
. Directed day-to-day operations of a highly productive styling salon,
supervised eleven (11) stylists and nail care professionals, processed
payroll and managed a $200,000+ supply/equipment inventory.
. Effectively purchased supplies, managed income and tracked salon
profit and loss revenues.
. Noted for utilizing superior communication skills when dealing with
customers, vendors and staff- both verbal and written skills are
strong.
EDUCATION:
Baltimore Studio of Hair Design, Baltimore, MD-Hair Care Technician
Certification
Catonsville High School, Baltimore, MD-General Studies Diploma
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate