Richard R. Goss
**** ********** ***** ? Galesburg, MI 49053
Home: 269-***-**** ? Cell: 269-***-**** ? ******@*********.***
SUMMARY
. Proven Ability to Substantially Generate Sales in Multi-
State Territories.
. Outstanding Ability to Communicate and Interact with Staff
and Customers at All Levels.
. Proven Ability to Develop Long Term Relationships with
Customers and Prospects.
. Strong Organizational and Planning Skills, Team Player,
Self-Starter, Resourceful, and Self-Motivated.
PROFESSIONAL HIGHLIGHTS
Grabber, Incorporated Grand
Rapids, MI
Responsible for the Development and Success of
Marketing Strategies to Market
Personal Warming Products, Outdoor Survival and
Tactical Gear to the
Grocery, Convenience, Drug, Hardware, Mass
Merchandiser, Medical, and
Sporting Goods Industries.
Territorial Manager
[November 2006 to February 2010]
. Grew sales 20.6% from 2009 to 2010 in a 21 state territory.
. Developed and implemented creative promotional plans and
managed
through to profitable execution.
. Monitored competitor activities, recommended paths forward to
address
these activities, and implemented approved plans.
. Managed and directed the activities of distributors and
representatives as required
ensuring optimum job performance in keeping with the
Company's key philosophies,
policies, and procedures.
. Identified and followed up on new business development
opportunities.
. Communicated with all departments and organizational levels
regarding account sales and operations.
The Do-It Corporation
South Haven, MI
Responsible for the Formulation and Success of Marketing Strategies
to Design, Market, and Sell Packaging Components in the Medical,
Health and Beauty, Food Service, Sporting Goods, Apparel, Craft,
Hardware, and Consumer Electronic Markets.
Richard R. Goss
Page 2
Regional Sales Manager
[September 1998 to June 2006]
. Responsible for over 41% of total company sales in a single
year.
. Solicited and obtained new clients as well as maintained
and built existing accounts in an 18 state territory.
. Responsible for managing new business development and
strategic planning to maximize growth and profitability.
. Established growth plans for individual accounts and
personally managed account calls, presentations, and
negotiations.
. Provided excellent attention and superior services to
clients by effectively responding to inquiries, requests,
suggestions, and/or concerns in team fashion with Customer
Service Representatives.
Resource Information Associates, Inc.
Eaton Rapids, MI
Responsible for the Development and Management of Marketing
Strategies to Serve Diversified Markets with Software
Applications Including Governmental Entities, Private and Public
School Athletic Departments, Municipal and Private Cemeteries.
National Sales Manager [January
1997- September 1998]
. Devised and developed Business Plan which targeted:
Markets, Revenue Potential, Trade Shows, Sales Force, and
Budgeting
. Coordinated all trade shows and conventions
. Responsible for directing and motivating the efforts of:
Sales Force . Strategic Planning . Hiring . Budgeting .
Training
Sales Forecasts . Assigning Goals . Market Analysis
Doubleday Bros. & Company
Kalamazoo, MI
Responsible for the Overseeing and Management of Marketing
Strategies and Promotions in Coordination with Support Staff to
Serve Diversified Markets with Printing Including Governmental
Entities, Private and Public Schools, Election Printing, Courts,
and Financial Markets
Vice President - Printing & Elections
[August 1992 - January 1997]
. Oversaw and managed entire division. Responsible for profits
and budgets and providing direction to sales and support
staff. Responsible for over 83% total Company profits.
Sales Manager
[July 1986 - August 1992]
. Directly supervised 20 sales representatives. Traveled with
and provided direction. Responsible for personnel decisions.
Exceeded 3 years sales quota in one year introducing new
product line to market.
Account Representative
[October 1979 - July 1986]
. Territorial sales representative responsible for 4 counties
promoting Company's products.
EDUCATION
Bachelor of Business Administration
Western Michigan University ( Kalamazoo, MI