Medical Administrative Assistant
Resume:
Kimberly A. Billings
P.O. BOX ****
NORFOLK, VA *3505
A highly talented Administrative Assistant/ Medical Records Technician with
huge experience in protecting the security of medical records to ensure
that confidentiality is maintained; compiling, processing, and maintaining
medical records of Hospital's patients in a manner consistent with medical,
administrative, ethical, legal, and regulatory requirements of the health
care system; processing, maintaining, compiling, and reporting patients'
information for health requirements and standards.
Summary of Qualifications
More than 10 years experience as a Administrative Assistant/Medical Records
Technician.
Superb knowledge of the technical areas of a Medical Record Department
including the inpatient and outpatient processing and analysis, physician's
incomplete area, reception desk, correspondence release of information, and
permanent filing.
Excellent communication skills both in person and on the telephone.
Great team oriented, flexible and excellent positive attitude.
Uncommon knowledge of administrative and clerical procedures and systems.
Great mastery of English language.
Sound ability to understand written sentences and paragraphs in work
related documents.
Remarkable ability to understand the implications of new information for
both current and future problem-solving and decision-making
Sound ability to use logic and reasoning to identify the strengths and
weaknesses of alternative solutions, conclusions or approaches to problems.
Uncommon ability to listen to and understand information and ideas
presented through spoken words and sentences.
Excellent ability to arrange things or actions in a certain order or
pattern according to a specific rule or set of rules (e.g., patterns of
numbers, letters, words, pictures, mathematical operations
Sound ability to extract and compile a range of data from written sources,
from individuals by asking questions, or from one or several given
databases, limited interpretation of data.
Remarkable ability to understand more complicated written instructions,
memoranda, and policy statements.
Great skills in the use of more complex machines, including word processors
or Personal computers.
Professional Experience
Transtecs/Exhibit Arts, Norfolk, VA 2008-Present Administrative
Assistant/Medical Records Technician
Performs routine Administrative and Miscellaneous Clerical Duties
Receives sorts, classifies and routes mail to various units and personnel
throughout activity.
Maintain office files, performing periodic inventory and destruction as
needed and transmits, receives and acknowledges electronic mail
Delivers incoming Packages
Issue badges to all visitors that require one
Process Service Calls for all Buildings
Initiate all Emergency Service Calls
Answers incoming telephone calls determine the purpose of the call and
forward the phone call to the appropriate staff member or department.
Maintain Electronic Records using an electronic typewriter, word
processor, microcomputer and related equipment for scanning records for
tracking purposes, adding necessary charting forms, creating outpatient
records and filing radiology, laboratory or procedure results
Composes correspondence from rough draft, notes or oral instructions.
Reviews outgoing correspondence, messages and awards for accuracy.
Complies patient records includes progress notes, orders, dictations, labs
and X-Ray results, consults and nursing notes after the patient have been
discharged.
Utilizes telephone communication for physicians and MSO's to check Mariner
job status in HRMS.
Work closely with nurses regarding patient movement, tracking flow and
disposition.
Utilizes various computer program and system (HRMS and SharePoint) to
update patient data and information at the unit and organizational level.
Complies and analyzes statistical data for a variety of periodic and
special reports, applying a working knowledge of Medical Terminology and
hospital activities and programs.
Prepared all new charts with alphabetical and name labels for proper
filing.
Filed x-ray reports, lab reports, referral letters and other medical record
correspondence in the patient's file.
Typed name labels and attached alpha code labels to all new charts. Filed
all patient charts by end of the day.
Other duties consist of being the essential point of contact for requests
of duplicate Wage and Earning Statements (W2's) and Leave Earnings
Statements (LES).
Point of contact for the Subsistence and Quarters (S&Q) returns.
Research, inquire, and process S&Q payment vouchers in the Financial
Management System (FMS).
Prepare file labels for ships timesheets and file them upon receipt.
Order supplies for pay-techs/payroll department when needed.
Maintains MSFSC's document control system for actions for serialized
official correspondence, responds to e-mails regarding various high
priority tasks daily. Maintains and audits delta pays using Microsoft Excel
spreadsheets, preparing delta-pay forms to be mailed to CIVMARS or scanned
and emailed to the USNS ships.
Acted as a timekeeper to accurately input time and attendance for civilian
mariners (CIVMARS).
Process and update numerous spreadsheets for payroll reports including;
leave awards, DTS files, overdue relief, deferred earnings and delta pay.
Naval Medical Portsmouth, Portsmouth, VA 1999-2008 (With Various Contract
Companies) Medical Receptionist
Process an average of 500 patients on a weekly basis for a fast-paced
general practice.
Maintain open lines of communication between patients, physician, staff,
and laboratory personnel.
Schedule patients' medical screenings and following up to obtain results
for the Radiology Dept.
Respond to priority issues to ensure the prompt referral of urgently needed
medical care.
Coordinate daily pharmaceutical-related matters to verify and expedite a
high volume of Prescription orders.
ICD-9 Coding
Master Opticians, Norfolk, VA 1997 -1999 Medical Receptionist
Interpreted and analyzed optical prescriptions.
Gave advice to patients on lens type, frames and styling.
Took frame and facial measurements to ensure correct fit and positioning.
Fitted contact lenses and gave advice on their care and use.
Advised patients on the use of low vision aids.
Advised patients when adjustments or repairs to spectacles are needed.
Ordered lenses from prescription houses.
Checked lenses on delivery to ensure that they met the required
specifications.
Liaised with sales representatives from vision care product suppliers.
Selected, managed and ordered a range of optical products.
Obtain medical transcriptions from physicians and collecting/processing
patients' co-payments at close of day.
Manage a medical front desk in areas of manual and computerized scheduling,
billing, and medical/insurance records management, including major carriers
and Medicaid.
Piggly Wiggly, Moss Point, MS 1987-1994 Bookkeeper
Calculated, posted and distributed employee payroll.
Managed A/P and A/R, as well as weekly, monthly and quarterly billing.
Followed-up on collections and General Ledger postings.
Education
Moss Point High School, Moss Point, MS 1982-1985
Major: English, Math and Computers Diploma
Atlanta Job Corps, Atlanta, GA 1985-1987
Major: Medical Receptionist Certificate
Computer Skills
Composite Health Care System (CHCS), HRMS, Microsoft Word, PowerPoint,
Excel, SharePoint and Quickbooks.
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