Customer Service Manager
Resume:
Judy c. wyatte
Mebane, NC ****2
October 21, 2010
Dear Sir/Ma'am:
I am interested in the Customer Service Specialist position. I, therefore,
would like to submit my application for consideration. Salary requirement
is negotiable.
I have worked as an Account Manager handling all invoices, vouchers and any
immediately checks that had to be processed. Answered any and all
questions/problems that may have arisen concerning account monies. I had
to be accurate and detail oriented because of the type of bank accounts
that I was maintaining and collected for. I had to communicate with many
other people to explain different meanings that were stated on their
accounts. I have an AAS in Accounting and Computer Science. I think
you'll find that my knowledge, experience and office management skills are
superior.
I'm proficient in word processing, spreadsheets, and databases. My computer
specialties are Excel and Word.
When we have the opportunity to meet, I'll elaborate on my work experience--
which seems to complement your needs. I can be contacted by calling (336)
437-5837.
Sincerely,
Judy C. Wyatte
Judy c. wyatte
2424 Barnett Road
Mebane, NC 27302
OBJECTIVE: To obtain the Customer Service Specialist position.
QUALIFICATIONS
My years of management and training have prepared me to service your
company with precise and accurate work detail to accomplish multiple
tasks. My computer knowledge includes Windows, Excel, MAPICS AS400,
Peachtree Accounting and Word.
EDUCATION
1997-1999 Associated Applied Science Degree in Accounting, Alamance
Community College
1991 AF Noncommissioned Officers Academy, Warner Robins
AFB, Georgia
1967-1969 Associated Applied Science Degree in Computer Science,
Alamance Community College
EMPLOYMENT
2009-2010 Processing Assistant IV, NC Department of
Commerce, 1307 Glenwood Ave., Raleigh,
NC
Receive, validate, process and transmit payments of
statewide community for federal
funds. Maintain tracking on paid requisitions for
weekly, monthly and total yearly requisitions.
Coordinate with vendors and grant reps to solve problems
with requisitions. Update budget revisions and program
amendments through GMS and IDIS. Coordinate with NC
Office of State Controller for E-Pay banking accuracy.
Maintain tracking data on grants for availability.
Prepare powerpoint slides for workshop classes and
distribution to statewide communities. Verify grant
closeout and closeout pending final audits. Assist
Finance Officer, Accounting Clerk and others as needed.
Maintain files and accuracy of file management. Obtain
supplies and paperwork as needed. Rotate courier duty
with Administrative Office Assistant.
2004-2009 General Accounting Associate, Engineered Controls
International, Inc., 3181 Lear Drive,
Burlington, NC.
Payroll --Compile, process, verify, and transmit ADP
payroll records. Process, verify, solve price variances,
process travel vouchers, print and process all Accounts
Payables thru MAPICS AS400 system. Maintain reports account
analysis for payroll, Accounts Payables and other necessary
accounts. Maintain, prepare and process Sales & Use tax.
Compile and process journal and general ledger entries.
Compose, balance and prepare Bank Reconciliations. Update
and maintenance of all vendor activity files. Maintain
Supply levels for department. File and various other duties
as needed.
2002-2003 Accounts Payable, Waste Industries, Inc., 302
Grumman Road, Greensboro, NC,
Prepare and process all invoices. Verify and transmit to
home office for payment. Issue, process and maintain all
purchase orders. Order and control inventory levels and
prepare weekly reports. Check, verify, complete, and
process all repair orders.
2002-2003 Accountant, Quality Property Management, 528
W. Elm St., Graham, NC,
Prepare and process incoming rental and security monies,
utility bills, and prepares monthly owner statements.
Maintain several checking accounts and balances, making
sure they balance with computer totals. Balance all
tenant and owner accounts.
1999-2002 Accounts Payable, Copland Fabrics, Inc., PO Box 1208,
Burlington, NC,
Evaluate and process all invoices, compile, verify and
print checks. Type and process urgent checks. Answer and
remedy vendor questions/concerns. Maintain and process
Sales & Use tax, maintain daily payment summaries, and
process all salesmen's travel vouchers. Verify, process
and distribute payroll, update vendor activity files.
Update, document, print, store, and verify all intermill
billings. Sort and distribute mail for companies,
maintain, upgrade, and perform fills on mail system, file
and various other duties.
1999-1999 Bookkeeper, Cobb, Ezekiel, Brown & Co., P.A., 219 W.
Elm St., Graham, NC,
Evaluated and processed journal entries, Accounts
Receivables, Accounts Payables, and bank reconciliations.
1997-1998 Accounting Clerk, Alamance Community College, PO Box
8000, Graham, NC,
Assisted the school's Accounting Specialist in handling
student scholarships, community agency billings, bank
reconciliation, and accounts receivable.
1995-1996 Office Clerk, Texfi Industries, 105 Stone St., Haw
River, NC,
Accounted for greige inventory. Assigned lots to
appropriate machines for dyeing, bleaching, and processing
per vendor orders.
1975-1993 Base Communications-Computer Center Manager, U.S. Air
Force,
Manager for Automated Digital Voice System, System
Security, Zenith 200 point-to-point circuit Worldwide
Message Distribution Terminals and TEQCOM Autodin System,
COMSEC Manager, Telephone Supervisor/Programmer/Operator
and Transportation Specialist. Also manager and custodian
for over $11 million worth of computer and office
equipment. Maintained efficient system utilization,
performance standards, training and training requirements,
and supervised over 20+ personnel at any one time.
AWARDS
While in the military, I received the Good Conduct Award, Kuwait
Liberation Medal, and Southwest Asia Medal. At college, I was
consistently on the Dean's List for high academic average. In high
school, I was recognized for 12-year perfect attendance.
REFERENCES
Grant Spuhler, HR, 336-***-****
Keith Brady, Magistrate, 336-***-****
Wesley Anderson, Deputy, 336-***-****
Linda Rivers, Payroll Specialist, 336-***-****
Contact this candidate