Customer Service Manager

Beverly Huckaba

*** ******** **.

Crestview, Florida 32536

513-***-****

OBJECTIVE: To obtain employment in a setting which utilizes my skills and

experience.

QUALIFICATIONS

A strong background in quality customer service, management and

accounts receivable. Willing to learn additional skills as needed.

Creativity and people skills are an added bonus.

EDUCATION

1989 Computer Operations - Phoenix Educational College

1989 Medical Assistance - Phoenix Educational College

EMPLOYMENT

2010-10 Receptionist-Emerald Coast Dermatology

Responsible for coding charges. Scheduling patients.

Answering multi-line switchboard. Collecting co-pays and

payments.

2009- 10 Receptionist- Leal Oral and Maxillofacial Surgery

Creating office procedures. Billing patient and Insurance

accounts. Balancing daily and monthly reports. Scheduling

patients.

2004 -2009 Lead Shift Server- A.J 's Roadhouse

2002 - 06 Receptionist - Cincinnati Oral and Maxillofacial Surgery

Associates Inc .Data entry, scheduling patients, answering

multi-line switchboard, accounts receivable, insurance and

patient billing.

1999 - 01 Office Clerk - Bruno's Incorporated

Maintenance of high volumes cash office, accounts payable,

accounts receivable, cashier and clerk supervision,

customer service.

1997-1999 Patient Admissions- Dale Medical Center

Multi-line switchboard, data entry, scheduling patients,

patient admissions, maintenance of medical records,

insurance and patient billing, insurance verification.

1996 - 97 Floral Designer - Plaza Florist

Designing fresh cut and silk stem floral arranging for:

weddings, funerals, and home interior. FTD Certified

Wedding Consultant.

1992 - 96 Co-Manager, Floral Manager, Cashier - Bruno's Incorporated

Promoted for quality customer service, employee

supervision, corporate compliance, and excelling in sales

productivity.

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