Project Quality Assurance

Usha Ganesh

Phone: 248-***-****

Email: abip2r@r.postjobfree.com

Location: MI

Status: Green Card

PROFESSIONAL HIGHLIGHTS:

. Around 9 years Information Technology experience in the Mainframe and Web

environment as a Business analyst with Project Management role, Team

Lead, Designer, Developer and Member of quality assurance group; Work

experience includes Healthcare, Automotive, Manufacturing and Purchasing,

Banking and Credit Cards industries.

. Worked in all phases of software development life cycle (SDLC) including

planning, analysis, design, development, configuration management,

testing and documentation.

. Followed Waterfall Process and Rational Unified Process (RUP) in various

projects. Knowledge of Agile methodology.

. Actively involved in System Control Review program to comply with

Sarbanes-Oxley (S-OX) policies

. Actively participated in the Capability Maturity Model (CMM) activities

and was a Process Change Management (PCM) Prime.

. Currently working on a Web Services project for a healthcare company.

TECHNICAL EXPERTISE:

Platforms: IBM 3090, MVS / ESA MS Windows XP, MS MS Windows NT,

MS DOS, Unix Windows 98 MS Windows 95

Technologies: MS Access, MS MQ AppWatch, CA-7, COBOL, DB2,

Project, MS ChangeMan, DCCS IMS DB/DC, (MFS,

PowerPoint, MS Excel, (Daimler Chrysler BMP, MPP)

MS Spreadsheet, MS Application CICS, JCL (JES),

Word, MS Excel, Development tool), VSAM, MQSeries,

Rational RequisitePro, Panvalet, SPUFI, TSO/ISPF, MVS,

Rational QMF, Syncsort, CA-Intertest,

ClearQuestWeb, VIASOFT, CA-Roscoe,

Apache Server, Java PHP,Javascript, IDCAMS, CLIST,

2.0, C, IBM Rational SQL, MySQL, DB2 File-Aid,

Application Utilities, FTP, WSF Abend-Aid,

Development, Linux, (Web Services Xpeditor, Endevor

FMCCrypt (Ford Framework), SOAP UI

Encryption Tool),

TestDirector (now

called Quality

Center), WinRunner

Tools: IPMS (In-house Project Visio, XMLSpy, FIR (In-house

management tool) Rational Rose Final Inspection

Review Tool)

AWARDS :

. Ford IT Recognition Award for High Achievement and Outstanding

Contribution, 2005

. Ford Award for Demonstrated Creativity, 2006

EDUCATION:

. Masters of Engineering Degree; Indian Institute of Science, India

. Bachelors of Engineering Degree; Andhra University College of

Engineering, India

PROFESSIONAL SUMMARY:

Project: Michigan Operating Systems

Client: Blue Cross Blue Shield of Michigan, MI, USA

Period: 05/07 to Ongoing

The project involves development of Web Services for processing of

contracts, members and claims.

Role: Business Analyst/Project Manager

Responsibilities:

. Gathered and documented Business Requirements (BRDs), Facilitated JAD

sessions; Established Business Cases; Prepared Project Charter and

Project Plan;

. Gap Analysis of existing service and consumer requirements and prepare

change requests;

. Prepared Service Definition Documents(SDD), Software Architectural

Documents(SAD), Software Architectural Analysis (SAA) ; Service and

SOA Use Cases and Test Strategies; Data View documents and Service

Mapping Documents and Test Plans and Service Level Agreements (SLA);

Data Modelling; Use Case and Work Flow Analysis

. Review of XML schemas and WSDLs and Requirements Traceability Matrix

(RTM);

. Review of Technical Detailed Design specifications, Test Cases;

. Co-ordination with the application development team (local and

virtual) on a regular basis in the development and testing phase;

. Co-ordination of System Testing, User Acceptance Testing, Load Test

. Analysis of Load Test and Code Coverage reports, Defect Log Analysis

. Preparing Consumer Guides for each service developed.

Technical Environment: Web Services, J2EE, COBOL, VSAM, IMS, DB2, SPUFI,

QMF, JCL, TSO/ISPF,MQ Series, XML, DataPower, Endevor, Rational Developer,

Rational Rose, AppWatch, FILEAID, Abend-AID, Xpediter, MVS, UML, Visio,

RequisitePro, XMLSpy, PVCS, Rational ClearQuestWeb, Sharepoint, MS Project,

SOAP UI.

Project: Purchasing group - Capacity Management

Client: Daimler Chrysler, MI, USA

Period: 01/07 to 05/07

The project included development of Capacity Management System for the

Purchasing Department. Followed IDS Houston's procedures for the project.

Role: Lead Analyst/Designer of Capacity Management Tool.

Responsibilities:

. Gathered requirements from customers (suppliers and buyers) and

Prepared Customer Requirements Documents; Involved in Prototypes and

Gap Analysis;

. Prepared Use Cases and Detailed Design specifications;

. Prepared Database Table Design, Module specifications, Test Case

documents

. Co-ordination with the developers during development of the Capacity

Management tool and conducted Code Reviews

. Performed System and Integration testing

Technical Environment: Enterprise COBOL, VSAM, IMS, DB2, SPUFI, QMF, JCL,

TSO/ISPF, IMS Connect, J2EE, DCCS, Panvalet, FILEAID, Abend-AID, Xpediter,

SYNCSORT, MVS, Visio, Rational Rose

Project : Purchasing group - CPARS, CORA applications

Client: Ford Motor Company, MI, USA

Period: 08/04 to 01/07

The projects are related to two applications, CPARS and CORA. CPARS -

Corporate Procurement and Requisitioning System; CORA - Control of

Requisitions and Approvals. The projects included development, enhancement

and maintenance of existing system of Non-Production Purchasing

Organization. Followed Ford's SDM (Software Development Methodology) for

all projects.

Role: Project Lead

Responsibilities:

. Gathered requirements from business owners and prepared Business

Requirements documents, User Interface documents and the Project Plan

. Designed the Process Flow and the Architecture for the Webquote

system.

. Performed Gap Analysis on the existing legacy system to develop new

Webquote system and designed online screens and prepared Functional

Design documents

. Participated in the Table Design, Logical Design and Physical Design,

Use Case and Code reviews

. Managed virtual teams (global) and local team for the development of

the Webquote system; and the creation of Header/Trailer on all input

and output files in compliance with Sarbanes-Oxley (SOX 404)

objectives; Conducted weekly status meetings

. Planning and co-coordinating with 8 different interface groups,

completing all PQAs (Process Quality Assurance) and Gate Reviews, and

ensuring quality project is delivered to the business owners;

Performed Causal Analysis for defects

. Part of a team of European Production Support for CORA.

Process-related responsibilities at Ford Motor Company

. Completed the SCRP every year for both CPARS and CORA Applications.

SCRP stands for System Control Review program and the review is to

confirm the compliance of the S-OX Applications with the Policy.

. Reviewer for Quarterly Control Monitoring of the CPARS and CORA

Applications.

Technical Environment : Enterprise COBOL for z/OS, VSAM, CICS, IMS, DB2,

SPUFI, QMF, JCL, TSO/ISPF, MQSeries, FILEAID, FILEAID for DB2, FILEAID for

IMS, Abend-AID, Serena ChangeMan, Xpediter, Unix Service Systems for z/OS,

FMCcrypt (a ford encryption tool), SYNCSORT, MVS, FTP (mainframe to

server; server to mainframe); FTP (pc to server; text transfer) via

Hummingbird, Test Director (Quality center), Visio, Rational Rose, MS

Project

Project: The African Scholarship Fund Project

Client: Charity Focus Organization, CA, USA

Period: 02/04 to 07/04

Role: Designer/Developer

This project involved developing a website for the African Scholarship Fund

to enable students to search for schools and scholarships, and to enable

affiliate organizations to put in their scholarship award details.

Responsibilities:

. Prepared Flow Charts for the Server Side Programming and Validations.

. Prepared the Unit Test Cases for the Student Profile, Scholarship

Search and School Search modules.

. Coded the Student Profile Creation and Updation, Scholarship Search

and School Search modules.

Technical Environment: PHP, JavaScript, MySQL, Linux, Windows 98, Apache

Server.

Period: 08/00 to 01/04 - Volunteer in online projects

Project: Autoscore System Development Project

Client: Alliance & Leicester, UK

Period: 12/98 to 07/00

Role: IT Analyst/Project Lead

The new auto-score system was developed to check if an applicant is

eligible to have business with Alliance and Leicester. This involved

dealing with loans, mortgages, insurance and credit card products. There

were various levels of validations during the processing of an application.

Responsibilities:

. Gathered requirements from Business clients and prepared User

Requirements Documents and Functional specifications;

. Involved in the Project Plan preparation, Project Team allocation, and

in identifying the entry and exit criteria for each phase of the

project;

. Involved in the Configuration Management

. Prepared Unit Test Plans, Integration and System Test Plans and Test

scripts, Coded Online and Batch programs, Done Peer Reviews and

prepared Defect Logs.

. Played additional role of Final Inspector and PCM Prime.

Technical Environment: COBOL-II, VSAM, JCL, DB2, SPUFI, IMS DB/DC, CICS,

File-Aid, CA-Intertest, Abend-AID, Expeditor, Changeman, CA-7 Scheduler,

TSO/ISPF, MVS/ESA, and IBM 3090

Project: Transaction Monitoring System

Client: Marks and Spencers, UK

Period: 11/98 to 12/98

Role: Senior Software Engineer

Developed the Transaction Monitoring system for checking the eligibility of

a customer, maintenance of customer details, and generation of extracts and

reports for the financial transactions, which took place daily, weekly and

monthly.

Responsibilities:

. Gathered program specifications, prepared the Test Plan and Test

Scripts and coded.

. Done Peer Reviews; External Quality Assurance; Causal Analysis; Pareto

Analysis

. Assisted the Project Leader in the Configuration Management.

. Played additional role of Final Inspector and PCM Prime.

Technical Environment: COBOL-85, CICS, VSAM, JCL, DB2, SPUFI, TSO/ISPF, CA-

Intertest, Abend-AID, File-Aid, MVS/ESA, and IBM3090.

Project: CardPac System Project

Client: Experian, UK

Period: 07/97 to 11/98

Role: Software Engineer

This conversion project was about enhancements to an existing CardPac

Software System. Enhancements were made to existing Credit Card software to

accommodate a lot of additional functions like account processing, direct

debits.

Responsibilities:

. Prepared program specifications, Test plan, Test Scripts and coded.

. Prepared the Standards for the project by Tailoring the set of

Standard Processes used by the Organization.

. Done Peer Reviews; External Quality Assurance; Causal Analysis and

Pareto Analysis;

. Prepared Induction Materials for the Project Team

. Additional Role as a Final Inspector and Process Change Management

Prime.

Technical Environment: COBOL-85, CICS, VSAM, JCL, DB2, SPUFI, CA-Intertest,

Abend-AID, File-Aid, Roscoe, TSO/ISPF, MVS/ESA, and S/390.

Project: Accounts System

Client: Barclays Bank, UK

Period: 02/97 to 07/97

Role: Developer

Developed new code for adding new accounts, and maintaining old accounts.

Different screens were designed and developed for inquiry, additions and

maintenance. BMS maps were extensively used for developing the screens.

Responsibilities:

. Prepared program specifications, Test plan and coded the programs.

. Done Peer Reviews and prepared Defect Reports.

. Done External Quality Assurance for the Test Plans and Programs' Code

of other Modules within the same project and prepared Defect Logs.

. Prepared Fish-Bone Diagram (Defect Cause-and-effect Diagram) for the

Project using IPMS.

. Additional Role as a Final Inspector.

Technical Environment: COBOL-74, CICS, VSAM, JCL, DB2, SPUFI, CA-Intertest,

Abend-AID, File-Aid, TSO/ISPF, MVS/ESA, and IBM3090

CERTIFICATIONS:

. Sun Certified Web Component Developer, 2008

. IBM Certified Database Associate - DB2 Universal Database V8.1 Family,

2003

. SkillDrill Certification - COBOL Programming, 2002

. Sun Certified Java Programmer by Sun Microsystems, 1999

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