Customer Service Sales

DEBORAH VISCARDI **** SW Fair Isle Rd.

Port St. Lucie, FL 34987

772-***-**** (home)

772-***-**** (cell)

*********@***.***

WORK EXPERIENCE

OFFICE MANAGER SEPTEMBER 1997 - JULY 2009

CEEBRAID SIGNAL, WEST PALM BEACH, FL

Manage Office Staff . Staff Review . Review and Approve Bills.

Negotiate Contracts With Vendors For Office Equipment . Supervise

Building Repairs . Oversee All Property Collections . Generate Weekly

Vacancy Report . Prepare Rent Rolls . Prepare Florida Sales Taxes For

Leslie Schlesinger Interiors . Track and Maintain Trust Accounts .

Wire Transfers . Maintain Computer Server . Travel To Properties For

Lease Audits . Train Property Bookkeepers . Handle Difficult

Tenant/Unit Owner Complaints . Monitor Condominium Payments

SALES ADMINISTRATOR APRIL 1995 - APRIL 1997

SENERCOMM, INC., PALM BEACH GARDENS, FL

Liaison with Dealers and Sales Force . Maintain Database and Track All

Leads . Assign Leads to Appropriate Dealer . Monthly Sales Forecast

Reports . Enter Sales Orders . Coordinate Trade

Shows . Generate Marketing Reports . Interface With Marketing

Department . Customer Service .

CONSUMER SUPPORT ADMINISTRATOR FEBRUARY 1993 - APRIL 1995

HIMMEL COMPANIES, HYPOLUXO, FL

Sole Support of the National 1-800# for Seven Products (50 - 100

Consumer Calls Daily) . Respond to Every Consumer Inquiry With Written

Response . Generate Marketing Reports . Respond in a Timely Fashion to

Emergency Complaints . Interface With Marketing Department . Generate

Mailing Lists . Track Outgoing/Incoming Coupons . Write and Distribute

Consumer Bulletin .

SENIOR ACCOUNT REPRESENTATIVE APRIL 1984 - FEB 1993

KEM MANUFACTURING, FAIR LAWN, NJ

Supervise Department . Customer Service . Order Processing . Customer

Correspondence . Trace Lost Shipments . Stock Lifts . Maintain Account

Information .

SALES ADMINISTRATOR APRIL 1982 - MARCH 1984

CASIO, INC. FAIRFIELD, NJ

Interface With Sales Force and Agents . Process Orders . Expedite

Shipments . Handle Problems.

Trace Lost Shipments .

SKILLS Word . Excel . Outlook, Access, Word Perfect, Quicken, Yardi

EDUCATION Fairleigh Dickenson University

Communications Major, Deans List

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