Customer Service High School
Resume:
Sandra Needham Branton Phone: 804-***-****
*** ******** ***** *-****: abip07@r.postjobfree.com
Sandston, Virginia 23150
US
Resume
Seeking a challenging career with a progressive organization, which will utilize my
skills, and abilities in all needed areas.
EXPERIENCE
Dominion School for Autism
01/2009-3/10
Instructed students with autism in a 1:1 setting following educational
program teacher.
Maintained data book charting student achievement.
Located resources and materials suggested by teacher
Implemented behavior modifications programs
Created data forms and visual aids using Microsoft Word
Training: “Handle with Care, Three Step Compliance Method,
Discrete Trial Extinction Methods
UPSFreight (formerly Overnite Transportation) 1996-2008
7/2000-7/2008
Moved switchboard to Customer Service
Main receptionist for company answering calls and greeting guest
Entering data for Customer Service classes and international area
10/97-2000 Information Service Department
Continued to be the switchboard operator/booking conference calls.
ordering phone cards, modems, updating directory of service centers and
Processed phone bills for the company, ordered cell phones and did billing,
Ordered and processed billing for beepers and started on the radios .
Answered incoming calls for the entire building
Booked Conference Calls for the administration
Ordered Union Pacific Phone Cards for new employees
Cancelled phone cards when employees left company.
Ordered modem lines for employees homes/or deleted as they left
Sandra Needham Branton Phone: 804-***-****
717 Acanthus Drive E-mail: abip07@r.postjobfree.com
Sandston, Virginia 23150
US
2005
Office Assistant
retrieve documents via fax
Allocate retrieved documents
Scan both inbound and outbound LTL documents to associates.
Maintaining the w-9 forms to customers and passing out the mail
throughout the department
10/96 Temp
Overnite Transportation
Information Services Dept
Switchboard/Conference Operator
Prior to 1996 I was a stay home mom and raised my children
Home Business: Sold :Tupperware - 5 years, Avon 22 years, Toys Around
the World 3 years, 24 hour Daycare in home 2 years
Set up appointments and held demonstration for products
M aintained financial and client record
Also before married life:
School for the Deaf and Blind in Staunton, VA. 1973-1977
I was a dorm counselor for girls from 5 years to seniors in High School.
worked with the girls from getting them up in the morning to tucking
t hem in bed at night and all the motherly things in between.
i nterpreter for the hearing counselors because our supervisor was deaf
and I had taken the courses to interpret what she was saying in the
meetings. The other counselors could not communicate unless they
w rote everything down.
Sandra Needham Branton Phone: 804-***-****
717 Acanthus Drive E-mail: abip07@r.postjobfree.com
Sandston, Virginia 23150
US
EDUCATION
Highland Springs High 6/72 Diploma
Blue Ridge Community College 9/73-5/74
New York University crash course 1 week 1973
Sign Language –Beginners, Intermediate and Advance
Microsoft Word I and II 2004
Microsoft Excel I
Certificates 2/09-6/09
ABA 101
Volunteer Work:
Church Secretary for Highland Springs Church of Christ 2009
Church- helped in nursery on Wed nights New Bridge Baptist 1991-2004
References upon request
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